Ngawang Chouni
El Cerrito,CA
Summary
Dedicated professional with a strong work ethic and attention to detail, previously at Kaiser Permanente. Expert in cleaning and sanitizing, ensuring a safe environment while enhancing patient experiences. Proven ability to collaborate effectively with teams and prioritize tasks, contributing to operational efficiency and high standards of cleanliness.
Overview
8
8
years of professional experience
Work History
Environmental Services Housekeeper
Kaiser Permanente
08.2024 - Current
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
- Optimized workflow efficiency with proactive communication between housekeeping team members and other departments.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
Bus Operator
Valley Transportation Authority
12.2022 - 10.2024
- Maintained a clean and safe bus environment for the comfort of all passengers.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
Restaurant Manager
Sitar India Restaurant
07.2017 - 01.2019
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Education
Patrachar Vidyalaya
IndiSkills
- Cleaning techniques
- Team collaboration
- Room preparation
- Residential cleaning
- Attention to detail
- Time management
- OSHA safety compliance
- Strong work ethic
- Flexible schedule
- Work orders
Active listening
Compassionate care
Timeline
Environmental Services Housekeeper
Kaiser Permanente
08.2024 - Current
Bus Operator
Valley Transportation Authority
12.2022 - 10.2024
Restaurant Manager
Sitar India Restaurant
07.2017 - 01.2019
Patrachar Vidyalaya
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