ÁNGEL RODRÍGUEZ NEGRÓN
Tampa,FL
Summary
Over 18 years of Pharmaceutical, Manufacturing and Customer Service experience. Excellent interpersonal communication, leadership and presentation skills. Bilingual. Exceptional knowledge of computer applications (Windows 2000/XP, Excel, Word, PowerPoint and Outlook. Customer service oriented team player, self-motivated, hard worker and ability to adapt to changes. Professional attitude with solid work ethic.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Supervisor, Airport & Ground Operations (Internati
JetBlue
09.2022 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Maintained compliance with company policies, objectives, and communication goals.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Solicited customer feedback to identify and improve on areas of weakness.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Generated reports detailing findings and recommendations.
Ramp agent
JetBlue
01.2018 - 09.2022
- Flagged and marshaled planes on and off of the ramp using glow sticks, checked in passengers, handled baggage and filed flight load reports
- Worked in pier's, loading passenger luggage that was transferring to a connecting flight
- Loaded, unloaded and transported cargo weighing up to 100 pounds between terminals and aircraft
- Loaded, stowed and unloaded baggage, cargo, and freight, and submitted completed documentation to management
- Completed paperwork and forms connected with work assignments pertaining to procedures and enter into company's information system as required
- Operated and drove motorized equipment such as belt loaders, air start units, lift trucks, tugs, bag carts, lavatory carts, and de-icing units
- Loaded and offloaded luggage and cargo with the use of conveyor belts or forklifts and protect it against weather, loss, theft, and damage
- Responsible for lifting at least 70 lbs, loading, and unloading equipment such as tugs, conveyor belts, and tow tractor.
Die Dispatch
Ethicon LLC
08.2012 - 07.2014
- Responsible for maintaining records (OEE reports), receiving stock, and maintaining the tooling inventory Min/Max levels
- Inspected and evaluated tooling using comparator with specific parameters to assure good condition of the tooling for manufacturing area
- Communicated to San Angelo die shop to insure adequate tooling supply and supported manufacturing area in the day to day attachment troubleshooting situations
- Kept inventory of the spare parts, dispatch any equipment necessary for manufacturing area with all the documentation required
- Kept Maximo inventory system updated.
Manufacturer Operator (Temporary Contract)
Bristol Meyer Squibb
05.2009 - 07.2012
- Responsible of weighing all of the components needed to produce medicine, dispersing and transferring all the material to be process in the granulation area
- Granulating and finished the granulating procedure
- Working with Niro equipment HSM,FBD,U-20,QCM6000 and Piab vaccum system, make the preventive mantainece for all the manufacturing equipment.
Inventory Analyst and Warehouse Supervisor
Brightstar
07.2006 - 08.2009
- Responsible for analyzing the mix, max of all the items in inventory in base of the sales report, billing, transferring, and makes POs
- Transferred and located active parts in the manufacture areas and all items completed in the receiving area by the VMI system
- Making sales report weekly and making a month presentation whit all the movement reallocated.
Surgery Coordinator (Team Leader)
Johnson & Johnson Medical Caribbean
10.2004 - 01.2006
- Responsible of overseeing employees performance and billing through JDE system
- Including all type of supply transaction
- Coordinated and supplied implants and surgery instruments to all hospitals, Island-wide
- Billed and replaced all surgery related intruments used
- Conducted weekly reports of billing
Line Helper
Reedco & Dentco
01.1994 - 12.2002
- Responsible of assisting the materials for the line of production, weighed the necessary components for production and operated a freight elevator
- Incoming inspector, and realized all the shipment request.
Education
B.A. in Business Management -
University of Phoenix
02.2010
B.A. in Business Management -
Interamerican University
08.2006
Skills
- Public Speaking
- Flexible and Adaptable
- Google Drive
- Social Perceptiveness
- Conflict Resolution
- Customer Service
- Problem Resolution
- Decision-Making
- Organization and Time Management
Certification
- Freight Lifting Operator License
- Good Manufacturing Practice
- OSHA
- SAP
- BDP's
- JD Edwards and CMS
- Handling of Fire Extinguishers
- Standards Operations Procedures
- Safety Hazard
- Knowledge in VMI and Solomon system including Peachtree system
Languages
English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)
Timeline
Supervisor, Airport & Ground Operations (Internati
JetBlue
09.2022 - Current
Ramp agent
JetBlue
01.2018 - 09.2022
Die Dispatch
Ethicon LLC
08.2012 - 07.2014
Manufacturer Operator (Temporary Contract)
Bristol Meyer Squibb
05.2009 - 07.2012
Inventory Analyst and Warehouse Supervisor
Brightstar
07.2006 - 08.2009
Surgery Coordinator (Team Leader)
Johnson & Johnson Medical Caribbean
10.2004 - 01.2006
Line Helper
Reedco & Dentco
01.1994 - 12.2002
B.A. in Business Management -
University of Phoenix
B.A. in Business Management -
Interamerican University
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