Enthusiastic professional with a background in customer service and team collaboration. Skilled in cash handling and maintaining operational efficiency. Committed to creating positive customer experiences and driving team success.
Overview
9
9
years of professional experience
Work History
Barista
Boba Tea
Arlington
06.2019 - Current
Coordinated with team members to maintain seamless daily operations during peak hours, enhancing customer experience.
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Operated cash register, processed payments, and handled customer transactions efficiently.
Engaged with customers to take beverage orders and provide tailored recommendations based on taste preferences, fostering customer satisfaction.
Cashier
Cake Shop
Dallas
11.2022 - 01.2023
Helped customers find specific products, answered questions, and offered product advice.
Collaborated with front-end staff to enhance customer service.
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Maintained cleanliness and organization of the checkout area and display cases.
Host
Sushi Bar
Bedford
02.2018 - 12.2019
Greeted and welcomed guests upon arrival at the sushi bar.
Handled guest complaints with professionalism and empathy to enhance experience.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Greeted customers, answered questions, and recommended specials to increase profits.
Server
Ramen Restaurant
Arlington
09.2017 - 11.2017
Liaised with hosts, bussers, and kitchen staff to prepare and serve customers efficiently.
Coordinated with kitchen staff to guarantee timely food delivery for optimal customer satisfaction.
Executed opening and closing duties, including setting up dining area and restocking supplies, to maintain smooth operations.
Handled money transactions accurately while following company procedures for handling cash payments.