Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Nghi Truong

Nghi Truong

Arlington

Summary

Enthusiastic professional with a background in customer service and team collaboration. Skilled in cash handling and maintaining operational efficiency. Committed to creating positive customer experiences and driving team success.

Overview

9
9
years of professional experience

Work History

Barista

Boba Tea
Arlington
06.2019 - Current
  • Coordinated with team members to maintain seamless daily operations during peak hours, enhancing customer experience.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Operated cash register, processed payments, and handled customer transactions efficiently.
  • Engaged with customers to take beverage orders and provide tailored recommendations based on taste preferences, fostering customer satisfaction.

Cashier

Cake Shop
Dallas
11.2022 - 01.2023
  • Helped customers find specific products, answered questions, and offered product advice.
  • Collaborated with front-end staff to enhance customer service.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Maintained cleanliness and organization of the checkout area and display cases.

Host

Sushi Bar
Bedford
02.2018 - 12.2019
  • Greeted and welcomed guests upon arrival at the sushi bar.
  • Handled guest complaints with professionalism and empathy to enhance experience.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Greeted customers, answered questions, and recommended specials to increase profits.

Server

Ramen Restaurant
Arlington
09.2017 - 11.2017
  • Liaised with hosts, bussers, and kitchen staff to prepare and serve customers efficiently.
  • Coordinated with kitchen staff to guarantee timely food delivery for optimal customer satisfaction.
  • Executed opening and closing duties, including setting up dining area and restocking supplies, to maintain smooth operations.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Education

Associate of Arts - Communication & Creative Arts

Tarrant County College
Arlington, TX
05-2021

Skills

  • Cash handling
  • Inventory management
  • Opening and closing duties
  • Customer service
  • Team collaboration
  • Team player

Languages

English
Professional
Vietnamese
Limited

Timeline

Cashier

Cake Shop
11.2022 - 01.2023

Barista

Boba Tea
06.2019 - Current

Host

Sushi Bar
02.2018 - 12.2019

Server

Ramen Restaurant
09.2017 - 11.2017

Associate of Arts - Communication & Creative Arts

Tarrant County College
Nghi Truong