Ngozi Aibangbee
Marlborough,MA
Summary
Driven by a results-focused approach, I leveraged problem-solving skills and pharmaceutical calculations at Clarest Health to enhance pharmacy workflow and accuracy. My tenure at Walgreens and Outerspace Marketing Communications honed my team collaboration and business development abilities, significantly improving client satisfaction and operational productivity.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Clarest Health (Procare Pharmacy)
08.2022 - Current
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Used robotics [xana and Benjamin) to package medication
Inventory Specialist
Walgreens
12.2021 - 07.2022
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Completed physical inventory counts each month.
- Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
Customer Service Representative
Walgreens
06.2021 - 08.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Business Development Manager
Outerspace Marketing Communications
05.2018 - 04.2021
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
Education
Bachelor of Education - Guidance And Counselling
Delta State University
Abraka, Nigeria05.2011
Skills
- Problem-solving skills
- HIPAA Regulations
- Medication Dispensing
- Manual and automated medication dispensing
- Pharmaceutical Calculations
- Filling Prescriptions
- Team Collaboration
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Certified Pharmacy Technician
Clarest Health (Procare Pharmacy)
08.2022 - Current
Inventory Specialist
Walgreens
12.2021 - 07.2022
Customer Service Representative
Walgreens
06.2021 - 08.2021
Business Development Manager
Outerspace Marketing Communications
05.2018 - 04.2021
Bachelor of Education - Guidance And Counselling
Delta State University
- CPhT - Certified Pharmacy Technician
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