Nguti Neh
Agile Coach
Rochester,NY
Summary
Experienced Agile advocate with over 8 plus years of experience in IT. Excellent reputation for resolving problems and improving customer satisfaction. I am a dedicated agile professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Agile Coach
Spring Education Group
Saratoga, CA
01.2022 - Current
- Analyzed team performance and identified opportunities for additional training.
- Build an expansive and collaborative environment that fosters a sense of belonging where Product Owners feel encouraged, supported, and valued.
- Demonstrate and develop in others a steadfast customer focus.
Provide mentorship as an experienced Product Management and Agile practitioner. - Develop people in the proficiencies of the product management discipline.
- Build training plans that show a path to future roles for employees and members of the product management practices.
- Advance the discipline's strategy through the development of standards and guidelines in alignment with companies needs and emerging trends.
- Develop and deliver training curriculum for teams that advance their understanding of Agile software development practices.
- Be a coach – consult with Product Owners and aspiring Product Owners, helping individuals to develop within their craft.
Agile Team coach
Randstad Technologies, LLC
Atlanta, GA
06.2021 - Current
- Apply and implement effective scaling/SAFe methodologies, processes and tools. Subject matter expert for agile/lean/scrum practices.
- Aggregate scrum team objectives that are easily consumable to business partners and all team members to ensure visibility.
- Leads, facilitates, and optimizes at agile train/portfolio level, with understanding of broader organizational goals.
- Fulfill SAFe Scrum Master role. Champion impediment removal at the team level.
- Ensure adherence to agile practices through program increment planning, retrospectives and related ceremonies.
- Developed individualized plans to help Scrum Masters and RTEs reach goals within predetermined timelines.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making within the team.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
Senior Scrum Master
Humana
Louisville, KY
09.2019 - 05.2021
- Assessed each scrum team member's responsibilities and delegated tasks to balance each developer and testers workload.
- Proactively identified and found ways to resolve team conflicts to prevent distractions and keep projects on track.
- Monitored product backlog with the PO and prioritized the backlog using MOSCOW techniques and supported Scrum framework for monthly sprint releases.
- Worked to provide continuous improvement through transparent retros ,realizing 80% reduction in tech debts.
- Trained and coached teams on effective use of agile metrics.
- Supported teams in SAFe implementation through coaching on best practices.
Senior Scrum Master
Meijer
Michigan Center, MI
11.2018 - 08.2019
- Worked effectively with 3 Scrum teams both internally and off-shore.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies Like Scaled agile.
- Planned Agile best practices with teams and Scrum masters and encouraged team cohesion, overcoming impediments and hurdles to productivity as well as managed inter team and intra team dependencies.
- Collaborated with product owners,Program managers, delivery leads , RTEs, agile coaches ,team members, technologists and other scrum masters to define solutions and drive progress across the solution train and the ART.
- Communicated with DevOps team members to keep project on schedule.
- Mentor less experienced Scrum Masters and offer professional/knowledge growth opportunities to the organization’s Scrum Master community.
- Define, create, manage agile performance metrics for teams.
- Keep abreast and share agile/scrum best practices. Educate, train and share with organization.
- Partner with other Sr. Scrum Masters/Agile Coaches, key stakeholders for alignments.
Senior Scrum Master
NTT Data
Plano, TX
01.2017 - 10.2018
- Guides the transition to and implementation of a scaling framework (SAFe) for teams of teams to optimize value delivery in a single program or stream.
- Coaching Scrum Masters, Product Owners, Managers, and Senior Leaders on the agile mindset and behavior with an emphasis on collaborating with teams and enabling organizational agility.
- Extensive experience facilitating events, meetings, and discussions in a variety of different contexts (different cultures, virtual, in person, different domains, different levels of the organization).
- Situational awareness and instincts in determining best Agile techniques for various situations.
- Comfortable remaining neutral, applying effective conflict management, and establishing trust. Master at having difficult conversations.
- Serve as the Lean-Agile champion and change agent to aligned program or value streams.
- Enforced alignment of project strategy with business objectives and made modifications to promote efficient project completion.
- Communicated with architectural and engineering team members to keep project on schedule.
- Identified innovative and automated approaches to routine tasks, making suggestions like the Swarming techniques and pair programming that were widely received.
- Investigated and corrected or escalated project risks by identifying them timely enough and ROAMing them.
Scrum Master
Rochester City School District IT
Rochester, NY
01.2016 - 12.2016
- Guided and coached Scrum team and organized Agile and Scrum practices and values while also meeting delivery commitment.
- Assisted with internal and external communication resulting in improved transparency across the district and departments.
- Supported team using servant leadership style and leading by example.
- Assessed Scrum maturity of team and organized and coached team to higher levels of development which fostered realistic release of 2 applications that improved learning.
- Researched emerging technologies like class Dojo to track student behavior and current trends to stay knowledgeable in methods that could benefit Scrum team
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies. Refocused teams on the values and Pillars of agile
- Worked to provide continuous improvement for product development lifecycle, realizing 82% reduction in errors.
- Evangelized Agile as strategic asset of culture and business value, inspiring teams in implementation of new tools like ALM tools and problem solving techniques.
Education
Bachelor of Science - Educational Administration
University of Buea
Cameroon04.2006
Skills
- Orientation and Onboarding
- Problem Solving
- Strategic Planning
- Risk identification
- Risk mitigation planning
- Active Listening
- Jira/Confluence/Azure DeVops, DevOps, CI/CD, TDD
- Rally, Miro, Slack, Trello, Jira align
- MS Teams, Excel, PowerPoint, Outlook, Word etc
- Zoom, Webex, Skype etc
- Salesforce, CRM, IVR,
- Kanban,Dojo agile, LEss
Affiliations
Gandhi Institute of Non Violence. Advocate for Non Violent Communication.
Certification
- Certified Scrum Master(CSM)
- Professional Scrum Master
- SAFe Scrum Master
- Leading SAFe 5.1
- SASM
- ICP-ATF
- SPC
Languages
English
Native or Bilingual
French
Timeline
Agile Coach
Spring Education Group
01.2022 - Current
Agile Team coach
Randstad Technologies, LLC
06.2021 - Current
Senior Scrum Master
Humana
09.2019 - 05.2021
Senior Scrum Master
Meijer
11.2018 - 08.2019
Senior Scrum Master
NTT Data
01.2017 - 10.2018
Scrum Master
Rochester City School District IT
01.2016 - 12.2016
Bachelor of Science - Educational Administration
University of Buea
- Certified Scrum Master(CSM)
- Professional Scrum Master
- SAFe Scrum Master
- Leading SAFe 5.1
- SASM
- ICP-ATF
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