NHAN MCCULSKIE
Naperville,IL
Summary
Dynamic pharmacy professional with extensive experience at MINI TX Pharmacy, excelling in customer service and inventory management. Proven ability to enhance patient satisfaction through accurate prescription processing and effective communication. Skilled in POS operation and problem-solving, consistently improving workflow and ensuring compliance with safety regulations.
Overview
8
8
years of professional experience
Work History
Associate
CVS Pharmacy
Chicago, IL
10.2022 - 12.2022
- Assisted customers with product inquiries and purchases.
- Maintained cleanliness and organization of store display.
- Processed transactions accurately using point-of-sale systems.
Pharmacy Technician
MINI TX Pharmacy
Chicago, IL
03.2017 - 11.2017
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Processed insurance claims and verified patient information for medication accuracy.
- Operated pharmacy software to manage prescriptions and track patient profiles effectively.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels accurately.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Reduced medication errors by diligently cross-checking medications against patients' profiles before dispensing.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Collected co-payments or full payments from customers.
Cashier
HOA NAM Oriental Store
Chicago, IL
04.2015 - 03.2017
- Maintained accurate cash handling and balanced cash registers daily.
- Assisted in stocking shelves and organizing merchandise displays.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma - undefined
Nam Ki Khoi Nghia
Skills
Customer service
Reliable and punctual
Attention to detail
Computer skills
Cash handling
Customer engagement
Product merchandising
Point of sale operation
Problem-solving abilities
Team collaboration
Teamwork
LANGUAGES
Chinese (Cantonese)
Vietnamese
English
Timeline
Associate
CVS Pharmacy
10.2022 - 12.2022
Pharmacy Technician
MINI TX Pharmacy
03.2017 - 11.2017
Cashier
HOA NAM Oriental Store
04.2015 - 03.2017
High School Diploma - undefined
Nam Ki Khoi Nghia