Nhat Vo
Seattle,WA
Summary
Dedicated worker focused on customer satisfaction and providing high-quality service. Determined to exceed expectations and take on higher responsibilities.
Overview
8
8
years of professional experience
Work History
Associate Banker
JPMorgan Chase
Shoreline, Washington
05.2025 - Current
- Processed customer transactions efficiently and accurately.
- Assisted customers with account inquiries and banking products.
- Collaborated with team to enhance customer service delivery.
- Resolved customer issues through effective communication strategies.
- Maintained compliance with bank policies and regulations consistently.
- Supported branch operations by coordinating with various departments.
Supervisor
Happy Lemon & Mochinut
Edmonds, Washington
03.2024 - 05.2025
- Supervised daily operations in busy beverage and dessert environment.
- Trained team members on customer service and product preparation standards.
- Managed inventory levels and placed orders to maintain stock availability.
- Ensured compliance with health and safety regulations in food handling.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
Internship Volunteer
Happy Lemon & Mochinut
Edmonds, WA
02.2021 - 03.2024
- Assisting the general manager in organizing, planning and implementing strategy
- Coordinating day-to-day operations as well as making sure about inventories
- Assign breaks and Counting and handling cash at night
- Devising and setting up objectives to boost store productivity
- Engaged with customers to ensure a positive experience.
Data Entry and Office Assistant
Everett Community College - Transitional Studies
Everett, WA
08.2020 - 03.2021
- Taking advising appointments and assist students to meet with their advisors
- Data entry student information after meeting with advisor and organizing student files
- Taking notes during advising section and suggest recommendations classes for students
- Vietnamese Interpreter for any ESL Vietnamese Students
Student Ambassador
Everett Community College - Student LIFE
Everett, WA
05.2019 - 03.2021
- Represent EvCC during all the college events
- Conduct campus tours for new students, schools, classes, and guests
- Assist with duties and tasks related to events put on by various EvCC college departments
- Work with diverse populations and provide tips on being a successful student
Office Assistant
Everett Community College - Bridges Center
Everett, WA
03.2018 - 03.2021
- Running Bridges Center Cultural Club and assisting students and tutors
- Organize documents in the office and making sure everything is organized
- Assist students to advising office and helping them with practicing English
Education
Bachelor of Arts - Business Administration and Management
Washington State University
Everett, WA08.2023
Associates Degrees - Business
Everett Community College
Everett, WA05.2021
Skills
- Relationship Management
- Attention to Details
- Leadership
- Customer Service
- Project Management
- Data Entry
- Problem Solving
- Cash Handling
- Microsoft Skills
- Account management
- Banking compliance
- Financial analysis
- Portfolio management
- Financial planning
Awards
- EvCC Scholar Award
- Edward Scholarship
- WSU Good Students Scholarship
- WSU Transfer Student Scholarship
- EvCC Top Club Leader
Languages
- Vietnamese
- English
Accomplishments
- EvCC Scholar Award
- Edward Scholarship
- WSU Good Students Scholarship
- WSU Transfer 3.7 Student Scholarship
- EvCC Top Club Leader
Languages
Vietnamese
Native/ Bilingual
English
Full Professional
Timeline
Associate Banker
JPMorgan Chase
05.2025 - Current
Supervisor
Happy Lemon & Mochinut
03.2024 - 05.2025
Internship Volunteer
Happy Lemon & Mochinut
02.2021 - 03.2024
Data Entry and Office Assistant
Everett Community College - Transitional Studies
08.2020 - 03.2021
Student Ambassador
Everett Community College - Student LIFE
05.2019 - 03.2021
Office Assistant
Everett Community College - Bridges Center
03.2018 - 03.2021
Bachelor of Arts - Business Administration and Management
Washington State University
Associates Degrees - Business
Everett Community College
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