Nhayiris Gadea
Wilmington,NC
Summary
- Over two years of experience in customer service.
- Bilingual (English and Spanish)
- High skills in multitasking and problem-solving.
- Versatile skills in hospitality and accommodation.
Overview
2
2
years of professional experience
Work History
To-Go Specialist
Olive Garden
Wilmington, North Carolina
10.2023 - Current
- Prepared and packaged to-go orders for customers efficiently and accurately.
- Communicated with kitchen staff to ensure timely order fulfillment and quality control.
- Managed inventory of to-go supplies, ensuring availability for peak service times.
- Collaborated with team members to streamline the order assembly process.
- Resolved customer concerns regarding their takeout orders promptly and courteously.
- Operated cash register, collected payment from customers, and provided change when necessary.
- Greeted customers in a friendly manner and took orders for to-go items.
Intern
Veterans Office
Goldsboro, NC
06.2021 - 07.2021
- Maintained positive working relationships with fellow staff and management.
- Identified the needs of customers promptly and efficiently.
- Utilized a document management system to organize company files, keeping up-to-date and easily accessible data.
- Worked closely with human resources to support employee management and organizational planning.
Education
High School Diploma -
Spring Creek High School
4340 Indian Springs Rd, Seven Springs, NC 28578 06-2023
Associate of Applied Science - Criminal Justice Technology
Wayne Community College
Goldsboro, NC05-2025
Bachelor of Science - Political Science
University of North Carolina At Wilmington
Wilmington, North Carolina, NC05-2027
Skills
- Customer service
- Problem solving
- Attention to detail
- Time management
- Quick learner
- Strong multitasking
- Hospitality and accommodation
- Organization skills
- Bilingual (English & Spanish-speaking)
Timeline
To-Go Specialist
Olive Garden
10.2023 - Current
Intern
Veterans Office
06.2021 - 07.2021
High School Diploma -
Spring Creek High School
Associate of Applied Science - Criminal Justice Technology
Wayne Community College
Bachelor of Science - Political Science
University of North Carolina At Wilmington