Nhi Doan
West Henrietta,NY
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Overview
9
9
years of professional experience
Work History
Bookkeeper
Ty Ty Shop
01.2022 - Current
- Take charge of recording transactions, payments, and balances on a daily basis
- Use both traditional and computer-based bookkeeping systems
- Reconcile booking records with bank account information on a monthly basis
- Support business owner in interpreting accounting data for decision making
Receptionist
Ty Ty Shop
12.2019 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
Volunteer
Tokyo University
01.2015 - 01.2017
- Teach English to Japanese elementary students, focusing on global cultural diversity
- Support non-classroom student success (extracurricular activities, scholarships)
Education
Bachelor of Science - Accounting
The College At Brockport
Brockport, New York01.2023
Associate of Science - Business Administration
Monroe Community College
Rochester, New York05.2020
Skills
- Technology: Microsoft Office, Microsoft Access
- Certificates: Microsoft Excel badge (2020)
- Accounting: QuickBooks, Microsoft Excel
Languages
English
Professional Working
Vietnamese
Native or Bilingual
Timeline
Bookkeeper
Ty Ty Shop
01.2022 - Current
Receptionist
Ty Ty Shop
12.2019 - Current
Volunteer
Tokyo University
01.2015 - 01.2017
Bachelor of Science - Accounting
The College At Brockport
Associate of Science - Business Administration
Monroe Community College
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