Nhien Nguyen
Anaheim,CA
Summary
Responsive Customer Service Cashier possessing outstanding mathematical abilities paired with first-rate customer service and multitasking skills. Bringing 6 years of hands-on experience receiving and disbursing money in financial institutions and other establishments. Focused on exceeding expectations and building customer loyalty.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
Bubbles poke+boba
Brea, CA
08.2023 - Current
- Collected credit card and cash payments to complete transactions for customer orders.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Recommended, selected, located, and obtained products to meet customer needs.
- Maintained cleanliness and presentation of stock room and production floor.
Customer Service Cashier
Coldsun Brea
Brea, CA
01.2019 - 08.2023
- Resolved customer complaints in a professional manner.
- Greeted customers and provided friendly customer service.
Cashier
Kawaii Boba Teahouse
Fullerton, CA
04.2021 - 08.2021
- Answered customer questions and provided store information.
- Managed cash drawer, balancing daily receipts and deposits.
- Handled customer complaints professionally escalating issues when necessary.
Education
Associate of Arts - Mathematics
California State University - Fullerton
Fullerton, CA05-2024
Associate of Science - Mathematics And Computer Science
Orange Coast College
Costa Mesa, CA05-2022
Skills
- Customer Service
- Cash Handling
- Customer Complaint Resolution
- POS System Operation
Languages
Vietnamese
Native/ Bilingual
English
Professional
References
References available upon request.
Timeline
Customer Service Cashier
Bubbles poke+boba
08.2023 - Current
Cashier
Kawaii Boba Teahouse
04.2021 - 08.2021
Customer Service Cashier
Coldsun Brea
01.2019 - 08.2023
Associate of Arts - Mathematics
California State University - Fullerton
Associate of Science - Mathematics And Computer Science
Orange Coast College
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