Nhu Bui
Garden Grove,CA
Summary
Proven track record in enhancing customer satisfaction and streamlining transactions, as demonstrated at Hui Lau Shan. Expert in money handling and staff training, I excel in creating positive customer experiences through effective communication and problem-solving. Achieved notable improvements in service efficiency and customer engagement.
Overview
2
2
years of professional experience
Work History
Cashier
Hui Lau Shan
2022.09 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
Waitress Trainer
Bap’s Kitchen
2023.02 - 2023.09
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
Barista
Nuong Zone
2022.07 - 2022.08
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Senior -
Garden Grove High School
Garden Grove, CA06.2025
Skills
Purchase assistance
Languages
Vietnamese
Native or Bilingual
Timeline
Waitress Trainer
Bap’s Kitchen
2023.02 - 2023.09
Cashier
Hui Lau Shan
2022.09 - Current
Barista
Nuong Zone
2022.07 - 2022.08
Senior -
Garden Grove High School
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