Nhu G. Pham
13892 Arizona St. Westminster,CA
Summary
Pursuing full-time role as an Immigration Officer that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Demonstrates strong analytical, communication, and teamwork skills. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
9
9
years of professional experience
Work History
Optometry Receptionist
Luu Eye Care Optometry
08.2021 - Current
- Navigated electronic medical record systems proficiently, updating patient profiles with accurate information during each visit or interaction.
- Responded proactively to unexpected scheduling changes or emergencies, effectively adjusting appointments and notifying all relevant parties as needed.
- Collaborated with the optometry team, ensuring seamless coordination of daily tasks and responsibilities.
Dental Assistant
Serene Smiles Dental
08.2021 - Current
- Documented patient dental health information, medical history, and vital signs for future reference.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Increased office efficiency by maintaining patient records with up-to-date information.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
Hospital Volunteer
Orange Coast Memorial Hospital
10.2015 - 08.2017
- Enhanced hospital security by conducting regular patrols and identifying potential safety hazards.
- Provided exceptional customer service to hospital visitors while maintaining security protocols and procedures.
- Reported patient requests, concerns, and other observations to staff.
- Complied with HIPAA standards to confidentially maintain patient medical information.
Education
Bachelor of Science - Biological Sciences
University of California, Irvine
Irvine, CA06.2021
Skills
Fluent in English & Vietnamese
MS Office (PowerPoint, Word, Excel)
Teamwork and Collaboration
Additional Information
SSN: 622-21-2053
Citizenship: USA
Veterans Pref.: N/A
Security Clearance: Secret
References
Dr. Serena Ta - Serene Smiles Dental
serenatadds@gmail.com | (714) 468-6060
Dr. Charles Luu - Luu Eye Care Optometry
office@luueyecare.com | (714) 425-5041
Dr. Lynne Louie Luu - Luu Eye Care Optometry
office@luueyecare.com | (714) 609-8920
Timeline
Optometry Receptionist
Luu Eye Care Optometry
08.2021 - Current
Dental Assistant
Serene Smiles Dental
08.2021 - Current
Hospital Volunteer
Orange Coast Memorial Hospital
10.2015 - 08.2017
Bachelor of Science - Biological Sciences
University of California, Irvine
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