Nia Ferguson
Paradise,CA
Summary
Passionate about the coffee industry with strong interpersonal skills. Thrives in fast-paced environments and eager to continue learning and growing. Excels in team-oriented settings, upholding high standards of cleanliness and organization. Focused on communication and customer service, prepared to make a positive impact in any role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Bottoms Up Espresso
04.2025 - Current
- Prepared a wide variety of coffee, Redbull and espresso-based beverages in a fast-paced, customer-focused environment
- Delivered outstanding customer service by taking accurate orders, offering personalized drink recommendations, and creating a welcoming experience for all guests
- Managed cash register and POS system transactions efficiently, including handling cash, credit cards, and mobile payments
Receptionist/ Social Media Manager
Eye Of Jade Tattoo
04.2023 - 10.2023
- Managed business's online presence, creating and curating content for social media. Growing brand visibility and engaging audiences. Worked as a receptionist answering and directing phone calls as well as providing clients with general information.
Cashier
Rare Air Trampoline Park
11.2022 - 04.2023
- Acted as a hostess greeting and directing guests. Managed register transactions assisting customers. Handled and served food and drink working in a fast paced kitchen environment.
Education
Early Childhood Education
Butte College
Oroville, CA06-2027
Highschool Diploma -
Hometech Charter School
Paradise, CA05-2023
Skills
- Community Management
- Leadership
- Problem Solving
- Attention to detail
- Interpersonal Communication
- Time management
- Cleanliness
Certification
- Food Handler Certification - 2025
Timeline
Barista
Bottoms Up Espresso
04.2025 - Current
Receptionist/ Social Media Manager
Eye Of Jade Tattoo
04.2023 - 10.2023
Cashier
Rare Air Trampoline Park
11.2022 - 04.2023
Early Childhood Education
Butte College
Highschool Diploma -
Hometech Charter School
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