NIA FRIEBE
Los Angeles,CA
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
8
8
years of professional experience
Work History
Senior Server
Robata Jinya
01.2021 - Current
- Winner of company-wide upselling contest, showcasing ability to directly exceed sales targets
- Daily utilization of Spanish skills to communicate with staff and customers.
- Ensuring client needs are met, while enhancing their experience through personalized service
- Product promotion through maintaining extensive knowledge of continual changed menu
- Support needs of 50 - person wait staff who attended to specific needs of countless customers daily for multi-cultural restaurant
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Assisted in training new servers, leading to an improved team dynamic and higher overall performance.
Sales Associate
Orangetheory Fitness Company
01.2020 - 01.2020
- Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
- Facilitated Promotional Tours and participated in workouts to highlight fitness benefit.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Developed new client relationships by actively engaging with potential customers and highlighting benefits of our product offerings.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Receptionist Administrator
Ridley Scott Associated Film Productions
01.2019 - 01.2020
- Acted as first point of contact and set appointments for prospective clients.
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
Publicity Intern
Oxygen Media at NBCUniversal Media
01.2018 - 01.2018
- Increased awareness of company services and products with implementation of PR strategies.
- Assisting department with submitting for awards and coordinating on-site coverage.
- Conducted media relations and responded to media requests for information.
Production and Development Intern
Bravo Media at NBCUniversal
01.2018 - 01.2018
- Market research and analysis to support content development and future marketing initiatives
- Worked with a team of interns to pitch a new TV show, integrating market insights and creative concepts
- Created and distributed daily Trade Reports for Bravo Executives.
Marketing Intern
Havas Edge Media Company
01.2017 - 01.2017
- Trained on strategic marketing for direct response, vertically marketed campaigns
- Created and presented marketing materials, including scripts and storyboards for commercials
- Assisted in producing marketing content for commercial spots.
Education
Bachelor of Arts - Film & Television Production
University of Southern California
Los Angeles, CA01.2020
Skills
- Marketing
- Customer Service
- Leadership
- Sales
- Creativity
- Multi-Tasking
- Communication
- Teamwork
- Intermediate Spanish
Languages
Spanish
Professional Working
Timeline
Senior Server
Robata Jinya
01.2021 - Current
Sales Associate
Orangetheory Fitness Company
01.2020 - 01.2020
Receptionist Administrator
Ridley Scott Associated Film Productions
01.2019 - 01.2020
Publicity Intern
Oxygen Media at NBCUniversal Media
01.2018 - 01.2018
Production and Development Intern
Bravo Media at NBCUniversal
01.2018 - 01.2018
Marketing Intern
Havas Edge Media Company
01.2017 - 01.2017
Bachelor of Arts - Film & Television Production
University of Southern California
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