Nia Jackson
Universal City,TX
Summary
Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.
Overview
3
3
years of professional experience
Work History
In-Store Shopper
H-E-B Grocery
Schertz, TX
08.2021 - 03.2024
- Streamlined assistance for colleagues to ensure timely task completion.
- Guided customers in product selection while providing detailed product knowledge.
- Verified pricing accuracy throughout the store using price tags and labels.
- Cultivated positive relationships with grocery store personnel through professionalism and friendliness.
- Supported teammates during peak periods by assisting with daily tasks.
Guest Advocate
Target
Selma, TX
09.2020 - 05.2021
- Processed online orders efficiently using point-of-sale systems.
- Greeted customers, delivering assistance that enhanced shopping experiences.
- Demonstrated effective communication skills in interactions with customers and coworkers.
- Assisted with returns, exchanges, and refunds following company policy.
- Organized workspace while restocking merchandise to maximize accessibility.
- Promoted a high level of guest satisfaction through genuine, enthusiastic, and friendly interactions.
Education
Associate of Applied Science - Business Analytics
Northeast Lakeview College
Universal City, TX06-2022
BBA - Business Analytics
The University of Texas At San Antonio
San Antonio, TXSkills
- Point-of-sale operation
- Customer assistance and support
- Product knowledge and pricing
- Order fulfillment
- Team collaboration
- Communication skills
- Attention to detail
- Cash handling and mobile payment processing
- Decision-making
Languages
American Sign Language
Limited
Timeline
In-Store Shopper
H-E-B Grocery
08.2021 - 03.2024
Guest Advocate
Target
09.2020 - 05.2021
Associate of Applied Science - Business Analytics
Northeast Lakeview College
BBA - Business Analytics
The University of Texas At San Antonio
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