Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

NIA MISKEL

Renton,WA

Summary

Seasoned Sales Representative knowledgeable about selling in different environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success. Tenacious Representative possessing dynamic interpersonal expertise for developing fruitful customer relationships. Adept mediator of client requirements and organizational interests promoting mutually beneficial deals. Focused communicator fostering favorable service applications for maximizing customer interest and satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Prestige Beauty Advisor/ MAC Artist

Ulta Beauty
05.2019 - Current
  • Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
  • Increased repeat business through exceptional customer service and relationship building.

Member Service Center Representative

Consumers Credit Union
07.2023 - 11.2023
  • This title includes working directly in the call center, being the first line of customer service to members of the credit union
  • Enhanced company reputation by providing exceptional customer service and support.
  • Increased customer satisfaction by addressing and resolving complaints in a timely manner.

Leasing Agent

A2 Apartments
11.2021 - 03.2023
  • Enhanced community visibility through strategic marketing initiatives, including online advertisements and open house events.
  • Increased client satisfaction by promptly addressing inquiries and providing accurate information about property features and amenities.
  • Maintained high level of resident satisfaction by resolving maintenance requests quickly and professionally.

Bartender

Legends Bar and Grille
05.2021 - 08.2021
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing bar area and prioritizing orders.
  • Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.

Education

Biomedical Sciences -

Western Michigan University
Kalamazoo, MI
04.2023

Diploma -

Muskegon High School
Muskegon, MI
05.2019

Skills

    • Customer Support
    • Telephone Reception
    • Sales Reporting
    • Cross-Selling Abilities
    • Customer Relations
    • Sales Support
      • Computer literacy
      • Product knowledge
      • Organizational skills
      • Cashier experience
      • Order Placement
      • Makeup Application

Awards

  • Active Member of You Beautiful Black Women- Empowerment group for Black Women chartered at Western Michigan University in the 1900's.
  • GOTR COACH- Active head coach this past spring for El Sol Elementary, and plan to continue coaching. Requires CPR and First Aid Certification.
  • Alumni Member of Psi Chi Honor Society. - Member since 2022 for my accomplishments in the psychology department at Western Michigan University.

Timeline

Member Service Center Representative

Consumers Credit Union
07.2023 - 11.2023

Leasing Agent

A2 Apartments
11.2021 - 03.2023

Bartender

Legends Bar and Grille
05.2021 - 08.2021

Prestige Beauty Advisor/ MAC Artist

Ulta Beauty
05.2019 - Current

Biomedical Sciences -

Western Michigan University

Diploma -

Muskegon High School
NIA MISKEL