Expert in crisis handling, alliance building and service screening. Good communication, conflict management and multitasking abilities. Highly motivated and enthusiastic about helping people in need.
Overview
14
14
years of professional experience
1
1
Certification
Work History
CRISIS COUNSELOR
THE TREVOR PROJECT INC
12.2022 - Current
Uses skills such as active listening and collaborative problem-solving daily to connect with LGBTQ (+) youth and address concerns
Evaluates risk to client or others by gathering information and conducting assessments
Converses with individuals in crisis which called or texted hotline for assistance
Provides emergency response in crisis situations to diffuse tensions and prevent violence.
INSTRUCTIONAL ASSISTANT
BERKELEY UNIFIED SCHOOL DISTRICT
08.2017 - 12.2022
Supported student learning objectives through personalized and small group assistance
Provided support to help students with disabilities learn and grow
Provided support during classes, group lessons and classroom activities
Delivered curriculum in both one-on-one lessons and group learning environments
Assisted case managers with caseloads of over 150 students.
TRANSITION PROGRAM COORDINATOR
PARAEDUCATOR, ALA COSTA
02.2015 - 03.2017
Worked with adults with disabilities by modeling appropriate social skills and behavior
Attended weekly staff meetings and provided input on academic materials
Assisted Supervising teacher with daily lessons
Educated individuals on issues of diversity and ableism.
RESIDENTIAL COUNSELOR
DOWNTOWN EMERGENCY SERVICES CENTER (DESC)
06.2010 - 05.2014
Supported personal needs of residents experiencing homelessness dealing with diverse life experiences
Collaborated with various agencies and service providers to facilitate care coordination and information sharing
Assisted residents with transitioning into new living environment and maintained strong relationships with residents
Provided swift and knowledgeable emergency support in line with campus crisis protocols
Provided emotional support to residents coping with trauma.
Resolved conflicts by performing in-time crisis intervention.
Education
BACHELOR OF ARTS - DISABILITY STUDIES
UNIVERSTIY OF WASHINGTON
Seattle, WA
06.2013
Skills
Mental Health Care
Peer Coaching
Emotional Support
Teacher Assistance
Conflict Management Education
Peer Tutoring Programs
Community Outreach Programs
Certification
Registered Alcohol and Drug Technician, 2023.
Timeline
CRISIS COUNSELOR
THE TREVOR PROJECT INC
12.2022 - Current
INSTRUCTIONAL ASSISTANT
BERKELEY UNIFIED SCHOOL DISTRICT
08.2017 - 12.2022
TRANSITION PROGRAM COORDINATOR
PARAEDUCATOR, ALA COSTA
02.2015 - 03.2017
RESIDENTIAL COUNSELOR
DOWNTOWN EMERGENCY SERVICES CENTER (DESC)
06.2010 - 05.2014
BACHELOR OF ARTS - DISABILITY STUDIES
UNIVERSTIY OF WASHINGTON
Registered Alcohol and Drug Technician, 2023.
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