Nia Terrell
Atlanta,Ga
Summary
Motivated and detail-oriented Health Sciences graduate with a strong passion for pediatric occupational therapy and a keen interest in education. Three years of experience as a pharmacy technician, with expertise in medical terminology, patient care, and pharmaceutical operations. Proven ability to collaborate effectively in fast-paced healthcare environments while ensuring accuracy and quality service. Committed to continuous learning and professional development, focusing on improving patient outcomes through reliable teamwork and strong problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
07.2023 - Current
- Responsibilities: Medication Dispensing and Preparation, Patient interaction, Insurance and Billing, Inventory Management, Problem solving. Gained extensive knowledge of pharmacy operations, medication management, and drug interactions to improve workflow efficiency. Trained and proficient in all pharmacy stations, demonstrating adaptability and the ability to learn tasks quickly. Managed and organized weekly shipments, ensuring timely restocking and proper inventory management. Provided exceptional customer service, exceeding expectations, and fostering a positive work environment. Administered COVID-19 tests, following proper procedures and safety protocols to ensure accuracy and compliance. Maintained a high level of organization and efficiency in a fast-paced, high-volume pharmacy setting.
Daycare Teacher
KinderCare
04.2023 - 08.2023
Cashier
Kroger
03.2022 - 07.2023
Education
BA - Interdisciplinary Studies of Health Sciences, Minor in Psychology
Georgia State University
Atlanta, Ga12-2025
Skills
- Medical Knowledge
- Patient Care
- Team Collaboration
- Critical Thinking
- Compassion
- 65 WPM with 90% accuracy
- Attention to detail
- Time management
- Communication
- Interpersonal Skills
- Adaptability
- Data entry
- Problem-solving skills
- Customer service
- Insurance billing
- HIPAA regulations
- Medication dispensing
- Team collaboration
- Filling prescriptions
- Manual and automated medication dispensing
- Pharmaceutical calculations
- Workflow optimization
- Prescription interpretation
- Pharmacist support
- Drug storage procedures
- Pharmacy and customer records management
- Patient confidentiality
- Insurance verification
- Sterile technique
- Dosage form preparation
- Patient counseling
Accomplishments
- Reduced prescribing errors 95% by reaching out to prescribers to verify medication orders.
- Earned an associates degree in pharmacy technology.
- Increased customer retention 98% by delivering top-notch customer service from prescription drop-off to pick-up.
- Facilitated the implementation of a new drug inventory system.
- Resolved product issue through consumer testing.
- Processed and filled over 100 prescriptions per day.
Certification
- Pharmacy Technician License issued on 2023-05-02
- American Red Cross: Adult, Child, and Baby CPR/First Aid/AED issued 2024-08-15 #: 01LHQGH
- Certified Immunizer: CVS Health
Timeline
Pharmacy Technician
CVS Pharmacy
07.2023 - Current
Daycare Teacher
KinderCare
04.2023 - 08.2023
Cashier
Kroger
03.2022 - 07.2023
BA - Interdisciplinary Studies of Health Sciences, Minor in Psychology
Georgia State University