Nia Walker
STATE_US
Summary
Motivated and dependable college student pursuing a Crime Scene Investigation (CSI) degree, with strong interpersonal and organizational skills. Proven ability to provide excellent customer service, manage time effectively and work collaboratively in fast-paced environments. Seeking a part-time position to contribute enthusiasm, reliability, and a strong work ethic while gaining hands-on experience.
Overview
6
6
years of professional experience
Work History
DSP (Direct Support Professional)
People, INC.
07.2022 - Current
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Attention to detail while completing assignments.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
- Transported clients to medical and dental appointments to provide support.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Provided emotional and practical support to individuals, fostering positive and supportive living environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Seasonal Bartender
Outer Harbor (Terminal B)
05.2024 - 10.2025
- Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
- Worked multiple concerts.
- worked efficiently in a fast-paced, high volume outdoor environment.
- Handled credit card & cash transactions accurately
- Maintained a clean, organized and stocked bar area.
- Assisted with inventory tracking.
- Assisted with clean up, event setup & breakdown.
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar stocked with liquors, juices and garnishes for drinks.
Restaurant Hostess
Texas Roadhouse Restaurant
03.2021 - 08.2021
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed waitlists efficiently, optimizing table turnover rates.
- Coordinated with servers and kitchen staff to enhance guest experience.
- Resolved customer inquiries and concerns promptly to maintain satisfaction.
- Maintained cleanliness and organization of front-of-house areas for optimal presentation.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Checked in with servers to confirm preparedness before seating customers.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Complied with food safety and food hygiene regulations to safeguard public health.
- Answered phone calls to take orders, give information and document reservations.
BJ's Wholesale Club
Curbside Pickup Associate
09.2020 - 02.2021
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Picked and prepared online orders accurately and efficiently.
- Communicated with customers in person and with BJ's app.
- Maintained attention to detail in a fast paced environment.
Education
High School Diploma -
Charter School For Applied Technologies
Buffalo, NYBachelor of Science - Crime Scene Investigation
Villa Maria College
Cheektowaga05-2029
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Medication administration
- Behavioral management
- Client documentation
- Housekeeping tasks
- Health and safety requirements
- Relationship building
- Direct patient care
- Transportation
- Disability awareness
- Goal setting
- Social skills development
Timeline
Seasonal Bartender
Outer Harbor (Terminal B)
05.2024 - 10.2025
DSP (Direct Support Professional)
People, INC.
07.2022 - Current
Restaurant Hostess
Texas Roadhouse Restaurant
03.2021 - 08.2021
BJ's Wholesale Club
Curbside Pickup Associate
09.2020 - 02.2021
High School Diploma -
Charter School For Applied Technologies
Bachelor of Science - Crime Scene Investigation
Villa Maria College