Nia Wheeler
Brooklyn Park,MD
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
2
2
years of professional experience
Work History
Sales Lead Manager
American Eagle Outfitters, Inc
Hanover, MD
11.2021 - Current
- Attended weekly meetings with management team to discuss and optimize strategies.
- Produced 5 reports per week to analyze performance against team goals.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Contacted qualifying leads and hesitant prospects to answer questions and provide further information prior to purchase.
- Improved sales processes to streamline customer acquisition and onboarding strategies.
Sales Associate
American Eagle Outfitters, Inc
Hanover, MD
10.2020 - 11.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Education
Associate of Arts - Elementary Education
Anne Arundel Community College
Arnold, MD05.2024
Skills
- Interdepartmental Collaboration
- Verbal and Written Communication
- Providing Feedback
- Revenue Growth
Timeline
Sales Lead Manager
American Eagle Outfitters, Inc
11.2021 - Current
Sales Associate
American Eagle Outfitters, Inc
10.2020 - 11.2021
Associate of Arts - Elementary Education
Anne Arundel Community College
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