Niall Collins
Atlantic Beach
Summary
Results-driven Regional Director of Sales Operations with over 8 years of leadership experience in driving sales strategy, operational excellence, and team development within the insurance industry. Proven track record of delivering measurable business growth, optimizing sales processes, and fostering high-performing teams. Recognized multiple times for outstanding contributions and leadership excellence.
Overview
10
10
years of professional experience
4028
4028
years of post-secondary education
Work History
Regional Director of Sales Operations
Marsh McLennan Agency
Northeast Region
10.2019 - Current
- Lead operational support for sales leaders across the Northeast region, driving adoption of national and regional sales strategies that increased engagement.
- Develop and deliver sales meeting content, operational training, and strategic communications to enhance team performance and alignment.
- Collaborate with Producer Development and HR to attract, onboard, and retain top producer talent, maintaining a robust candidate pipeline and reducing time-to-hire.
- Manage annual budgeting processes with sales leaders, establishing and tracking cross-sell goals.
- Spearhead communication initiatives for operational tools such as MMAforce and sales technology platforms such as Zoominfo, LinkedIn Sales Navigator and Zywave, improving user adoption and efficiency.
- Identify regional trends and consolidate needs to implement scalable solutions benefiting a broad sales audience.
- Regional Cross Sell Champion: Work with National team to create initiatives to improve cross sell by creating cross sell playbooks by vertical, running pipeline reviews focusing on account expansion and spotting opportunities to round out accounts.
- Partner with our Chief Retention Officer by monitor decision maker changes, flagging accounts with declining engagement and running huddle meetings to ensure we are well placed to retain any in jeopardy accounts and then reporting results monthly to the CEO.
- Key Achievements: - Awarded Marsh McLennan Moments that Matter Award (2020) and multiple CEO Awards (2020, 2021, 2022) for exceptional leadership and contributions.
- - Led onboarding process improvements that enhanced new producer ramp-up time.
Assistant Director
Peace of Mind Home Health Agency
Boston
10.2016 - 10.2019
- Conducted detailed job requirement analyses and organized tailored training programs, improving staff competency and compliance.
- Managed patient assessments and coordinated care plans with case managers, ensuring high-quality service delivery.
- Oversaw scheduling and payroll accuracy, optimizing shift assignments to reduce overtime costs.
- Maintained strong client and referral relationships, resolving issues promptly to enhance satisfaction.
Psychology Intern
McNulty Performance
Dublin
04.2016 - 08.2016
- Conducted diagnostics and learning needs analyses to support client performance programs.
- Assisted in preparing client proposals and facilitated workshops and keynote events.
- Supported clients in maintaining momentum toward peak performance goals.
Education
Postgraduate Higher Diploma - Psychology
Dublin Business School
Dublin, IrelandBachelor of Arts - English & Legal Studies
National University of Ireland
Galway, IrelandSkills
- Sales Operations Management
- Strategic Planning & Execution
- Team Leadership & Development
- Budgeting & Forecasting
- Cross-functional Collaboration
- CRM & Sales Technology (eg, Salesforce)
- Talent Acquisition & Onboarding
- Client Relationship Management
Work Authorization
Authorized to work in the U.S. for any employer. No sponsorship required.
Awards Recognition
- Marsh & McLennan Moments that Matter Award, 2020
- CEO Award, 2020, 2021, 2022
- APEX Award for Excellence in Client and Colleague Service, 2021
Timeline
Regional Director of Sales Operations
Marsh McLennan Agency
10.2019 - Current
Assistant Director
Peace of Mind Home Health Agency
10.2016 - 10.2019
Psychology Intern
McNulty Performance
04.2016 - 08.2016
Postgraduate Higher Diploma - Psychology
Dublin Business School
Bachelor of Arts - English & Legal Studies
National University of Ireland