Niamh Breault
Columbus
Summary
Dynamic customer service professional with a proven track record at SweetFish Boba Tea & Poke, excelling in high-pressure environments. Known for reliability and exceptional customer focus, I consistently exceed expectations while efficiently processing transactions and resolving concerns. Skilled in cash register operation and maintaining a welcoming atmosphere, I foster strong customer relationships.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
SweetFish Boba Tea & Poke
03.2025 - 05.2025
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
Server and Hostess
Bob Evans Restaurant
04.2022 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Bachelor of Arts - Painting And Drawing
The Ohio State University
Columbus, OH05-2027
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash register operation
- Customer focus
Awards
In High School, I was the recipient of two department scholar awards, one in Orchestra and one in Art. I also was awarded for a piece of my art.
Timeline
Customer Service Cashier
SweetFish Boba Tea & Poke
03.2025 - 05.2025
Server and Hostess
Bob Evans Restaurant
04.2022 - 08.2024
Bachelor of Arts - Painting And Drawing
The Ohio State University
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