Niamh Kelliher
Myrtle Beach,SC
Summary
Dynamic bartender, caterer and head server with a focus on customer service excellence, reliable multitasking, and team collaboration, with over 20 years experience. Proven ability to enhance guest experiences and foster a welcoming environment. Eager to join a new team in a fun and positive atmosphere.
Overview
21
21
years of professional experience
Work History
Bartender
Jackie Reilly's
Bethpage, NY
09.2010 - 03.2026
- Crafted and served diverse cocktails, ensuring high-quality customer experiences.
- Managed bar inventory, maintaining optimal stock levels and minimizing waste.
- Trained new bartenders on menu items, drink preparation techniques, and customer service standards.
- Implemented new drink specials that enhanced customer engagement and increased sales.
- Oversaw cleanliness and organization of bar area, adhering to health and safety regulations.
- Built rapport with regular patrons, fostering a welcoming atmosphere and encouraging repeat business.
- OWNER: Sean Reilly (516) 241-6017
Head Server
Jackie Reilly's
Bethpage, NY
09.2007 - 03.2026
- Supervised and mentored staff to enhance service quality and efficiency.
- Coordinated dining room activities to ensure seamless guest experiences.
- Managed tables, oversaw food service, and maintained high standards of cleanliness.
- Trained new servers on menu items, customer service protocols, and POS systems.
- Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
- Handled high-pressure situations with poise, ensuring a positive experience for both staff and customers.
Catering Server
317 Main Street
Farmingdale, NY
02.2023 - 05.2025
- Delivered exceptional service during events, ensuring guest satisfaction and comfort.
- Assisted in setup and breakdown of catering venues, maintaining organization throughout events.
- Collaborated with kitchen staff to ensure timely food preparation and presentation.
- Sanitized tableware and chafing dishes before catering event to avoid infection and comply with hygiene standards.
- Supported the creation of memorable experiences for guests by delivering exceptional tableside service at weddings, corporate events, and private parties.
Food Service Worker
Seaford Bagels
Seaford, NY
06.2005 - 07.2007
- Prepared high-quality bagels and breakfast items according to established recipes and standards.
- Full Barista experience and knowledge of specialty coffees and teas.
- Operated kitchen equipment efficiently, ensuring adherence to safety and sanitation guidelines.
- Provided excellent customer service, responding promptly to inquiries and resolving issues effectively.
- Maintained cleanliness of workstations, following health regulations to ensure food safety compliance.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
Education
Associate of Arts - Liberal Arts
Nassau Community College
Garden City, NY12-2010
High School Diploma -
Massapequa High School
Massapequa, NY06-2007
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Clover & Toast POS Experience
- Safe serving practices
- Cash and credit transactions
Timeline
Catering Server
317 Main Street
02.2023 - 05.2025
Bartender
Jackie Reilly's
09.2010 - 03.2026
Head Server
Jackie Reilly's
09.2007 - 03.2026
Food Service Worker
Seaford Bagels
06.2005 - 07.2007
Associate of Arts - Liberal Arts
Nassau Community College
High School Diploma -
Massapequa High School