Niamh Stephan
St. Petersburg
Summary
Offering strong ability to connect with customers and provide high-quality service. Brings understanding and ability of mixology while quickly able to learn new recipes and techniques. Knowledge of POS systems and effective communication styles.
Overview
5
5
years of professional experience
Work History
Bartender / Server / Manager
Norse Brewing Company
12.2019 - 12.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties and setting up for incoming shift
- Efficiently opened or closed the bar according to established procedures.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Contributed to a positive work environment through effective teamwork and communication with coworkers.
- Trained new bartenders and servers on drink preparation, along with knowledge and confidence of the menu and the POS systems.
- Implemented effective communication between front-of-house and back-of-house staff.
Server
Beech Mountain Club
05.2022 - 05.2023
- Served food and beverages promptly with focused attention to customer needs.
- Established and fostered warm relationships with members and guests.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maximized table turnover rate by managing reservations and seating arrangements.
Education
Bachelor of Social Work - Social Work
Appalachian State University
Boone, NC05-2023
Skills
- Customer service
- Highly reliable
- Team player attitude
- Food service
- Beverage preparation
Timeline
Server
Beech Mountain Club
05.2022 - 05.2023
Bartender / Server / Manager
Norse Brewing Company
12.2019 - 12.2024
Bachelor of Social Work - Social Work
Appalachian State University
Similar Profiles
Tyler IngramTyler Ingram
Owner/Captain at Norse Pacific LLCOwner/Captain at Norse Pacific LLC
Max ShepherdMax Shepherd
Assistant Payroll Business Partner at Norse GroupAssistant Payroll Business Partner at Norse Group
Jerry DonnellyJerry Donnelly
Cook at Kenosha Brewing CompanyCook at Kenosha Brewing Company