Niani Thomas
Eufaula,AL
Summary
Dynamic professional with a proven track record at Walmart, enhancing customer satisfaction and sales through exceptional service and efficient inventory management. Skilled in MS Word and prioritization, I excel in driving sales growth and resolving customer inquiries with a detail-oriented and customer-centric approach.
Overview
7
7
years of professional experience
Work History
Merchandiser
Walmart
07.2024 - 08.2024
- Coordinated product displays, enhancing visual appeal and boosting sales
- Managed inventory to ensure optimal stock levels and minimize shortages
- Delivered exceptional customer service, resolving inquiries efficiently
Inbound Communicator
Foundever Intuit
03.2024 - 04.2024
- Handled inbound calls, resolving customer inquiries efficiently and enhancing satisfaction
- Supported tax preparation processes, ensuring accurate and timely completion
- Managed billing inquiries, maintaining clear communication and resolving issues promptly
Inbound Communicator
Infocision
06.2017 - 08.2019
- Handled inbound sales, resolve billing issues efficiently, enhancing customer satisfaction
- Managed customer inquiries, providing solutions and improving service quality
- Executed cold calls, increasing client engagement and driving sales growth
Sales Associate
Walmart
12.2017 - 01.2018
- Managed apparel section, enhancing customer satisfaction and boosting sales through efficient service
- Streamlined merchandise, stocking, ensuring optimal inventory levels, and smooth store operations
- Handled cashier duties, maintaining accuracy in transactions and fostering a positive customer experience
Education
High School -
Eufaula High School
05.2014
Medical Billing & Coding -
Ultimate Medical Academy
Skills
- Coordinated product displays
- Managed inventory
- Delivered exceptional customer service
- Proficient in MS Word
- Prioritization
- Efficient
- Strong verbal communication
- Detail-oriented
- Customer-centric
Timeline
Merchandiser
Walmart
07.2024 - 08.2024
Inbound Communicator
Foundever Intuit
03.2024 - 04.2024
Sales Associate
Walmart
12.2017 - 01.2018
Inbound Communicator
Infocision
06.2017 - 08.2019
Medical Billing & Coding -
Ultimate Medical Academy
High School -
Eufaula High School