Summary
Overview
Work History
Education
Skills
Timeline
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Niaomi Lugo

New York,NY

Summary

Administrative professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.

Overview

13
13
years of professional experience

Work History

Executive Assistant

Ross Stores Inc
02.2022 - Current
  • Currently coordinating complex schedules for five key executives (2 SVP's, 2 GVP's, and 1 VP) facilitating seamless management of over 200 meetings annually by using Microsoft Office Suite to streamline day-to-day support, enhance productivity and workflow which increased overall efficiency by 25% through strategic prioritization and effective time management
  • Coordinate complex travel arrangements leading to a 25% increase in meeting productivity and ensuring seamless logistical operations using tools like Concur
  • Facilitate cross-departmental projects by providing comprehensive administrative support, resulting in optimal team productivity while fostering collaboration between executive assistants and key stakeholders enhancing team synergy and efficiency
  • Maintain and oversee efficient travel logistics using PeopleSoft to issue reimbursements, track expenses, and manage any changes in travel schedules, leading to a reduction in travel-related delays by 15%
  • Prepare and file expense reports accurately using PeopleSoft software, ensuring timely submissions and adherence to company policies.


Vendor Meeting Coordinator

Ross Stores Inc
09.2020 - 09.2021
  • Coordinated meeting room bookings for all vendor meetings across the company in our newly established satellite office in New Jersey
  • Collected and filed all necessary Covid paperwork; Ensured all safety protocols between associates and vendors were regulated during the pandemic
  • Tracked usage of meeting rooms and sent a weekly usage report to HR
  • Maintained supplies for office use including printing and shipping, water and other dining needs, and other office supplies.

Administrative Assistant

Ross Stores Inc
06.2016 - 09.2021
  • Maintained daily calendars and support for the Group Vice President, two Vice Presidents in the Cosmetics Division; scheduling meetings, style outs, and appointments, and other on and off site events.
  • Coordinated both domestic and international travel, including ground transportation, hotel accommodations, itinerary planning.
  • Researched, organized, and created presentations with information on trends for key events to compare and contrast promotions within the retail competition.
  • Managed and ran business reports, supplier analysis, and item sales reports in RDW and Excel.

Executive Assistant

Alison Brod Public Relations
02.2014 - 05.2015
  • Provided high level administrative and secretarial support to CEO and President as well as 4 other members of the executive management team by maintaining daily calendars and meetings, appointments, as well as travel arrangements
  • Summarized daily and weekly fashion and current events for Women's Wear Daily, Daily Front Row, and Bloomberg BusinessWeek; assisted the Social Media Director with research projects
  • Handled accounts payable and receivable, billing and invoice verification, input accounts into QuickBooks, and evaluate unclaimed charges
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipated needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies
  • Managed all tech necessities of the office including set up of new employee desks and computers, any issues with current employee computers, and all updates or maintenance needed for the office.

Receptionist

ProMed Personnel
02.2013 - 02.2014
  • Answered and managed incoming and outgoing calls while recording accurate messages
  • Helped distribute employee notices and mail around the office
  • Screened all visitors and directed to the correct employee or office
  • Filed and completed I-9 and W-4 documents then attached documents to candidate's files in the system
  • Managed the waiting room and general office supply.

Staffing Coordinator

ProMed Personnel
02.2013 - 02.2014
  • Researched possible candidates for job orders; used various sites including: Indeed, Monster, and LinkedIn
  • Contacted possible candidates via phone or email and set up appointments for an interview with a recruiter
  • Printed resumes and sorted according to qualifications and available job opportunities.


Receptionist

James Dean Contracting
08.2011 - 01.2013
  • Assisted 2 managers and the president with scheduling, deliveries, and appointments
  • Created and sent out work orders
  • Received and answered important emails and phone calls with clients
  • Updated information and networked using the company's LinkedIn Account
  • Filed and archived documents for billing and invoices.

Education

Bachelor of Science - Psychology

Lebanon Valley College
Annville
05.2011

Skills

  • Microsoft Office Suite
  • Adobe, Teams, Quickbooks, PeopleSoft
  • Concur
  • RDW / RMS
  • Office Administration
  • Strong Organization
  • Workflow configuration

Timeline

Executive Assistant

Ross Stores Inc
02.2022 - Current

Vendor Meeting Coordinator

Ross Stores Inc
09.2020 - 09.2021

Administrative Assistant

Ross Stores Inc
06.2016 - 09.2021

Executive Assistant

Alison Brod Public Relations
02.2014 - 05.2015

Staffing Coordinator

ProMed Personnel
02.2013 - 02.2014

Receptionist

ProMed Personnel
02.2013 - 02.2014

Receptionist

James Dean Contracting
08.2011 - 01.2013

Bachelor of Science - Psychology

Lebanon Valley College
Niaomi Lugo