Open To Work
Niarache Jones Cox
general manager
San Diego,CA
Summary
Results-driven store manager specializing in visual merchandising and staff training. Demonstrated success in optimizing store operations and improving customer relationships. Expertise in ensuring compliance and managing efficient cash handling processes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Store Manager
Burlington
Mira Mesa
11.2023 - Current
- Managed daily operations to ensure smooth store functionality.
- Supervised staff, providing training and support that improved team performance and customer service.
- Implemented merchandising strategies to optimize product placement and visibility.
- Oversaw inventory management, maintaining accurate stock levels and ensuring timely replenishment to meet customer demand.
- Conducted regular staff meetings to communicate goals and expectations clearly.
- Maintained compliance with company policies and safety regulations consistently.
- Coordinated promotional events that increased customer engagement and boosted sales activity.
- Recruited, trained and supervised new employees.
- Conducted daily store operations, including opening and closing procedures and cash handling.
ASM of Operartions
JCPenney
Downey
02.2022 - 11.2023
- Completed day-to-day duties accurately and efficiently.
- Proposed innovative solutions that improved team collaboration and outcomes.
- Resolved customer issues with knowledgeable, friendly service, leading to increased satisfaction.
- Assessed customer needs through active listening and engagement during interactions.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Streamlined processes and optimized performance using various software and tools.
- Achieved cost-savings by developing functional solutions to problems.
- Managed inventory and supplies to ensure materials were available.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
District Beauty Manager
Jcpennys
Downey
10.2020 - 02.2022
- Managed beauty department operations and ensured product availability.
- Trained and mentored beauty associates on product knowledge and customer service.
- Assisted customers in selecting beauty products tailored to their needs.
- Organized promotional events that increased customer engagement and boosted brand visibility.
- Coordinated inventory management to maintain optimal stock levels in the department.
- Collaborated with vendors to introduce new beauty products and trends.
- Monitored sales trends to adjust merchandising strategies accordingly.
- Developed and implemented new beauty products that contributed to store sales growth.
- Researched potential suppliers to identify best prices for beauty items.
- Analyzed market trends in order to suggest changes in product offerings or pricing strategies.
- Implemented promotional campaigns for beauty products and services.
- Trained and supervised staff in the use of beauty products and services.
- Created strategies that maximized revenue from existing customers through effective loyalty programs.
- Coordinated with vendors to ensure timely delivery of beauty supplies.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Salon Manager
Ulta
Buena Park
12.2018 - 10.2020
- Managed daily salon operations to ensure high-quality customer service.
- Managed daily salon operations, including scheduling appointments, customer service, and staff management.
- Trained and mentored staff on product knowledge and sales techniques.
- Trained and mentored team members, resulting in improved performance and achievement of challenging business targets.
- Trained and supervised staff on proper customer service techniques and product knowledge.
- Consulted with customers to understand needs and recommend professional services.
- Met and exceeded personal sales targets by applying excellent upselling skills and product knowledge to match each customer with optimal selections.
- Developed staff schedules to maintain optimal coverage during peak hours.
- Oversaw inventory control for retail products and supplies.
- Placed inventory orders, monitored shelf stock and tracked expenses.
- Coordinated promotional events that increased customer engagement and strengthened brand awareness.
- Conducted regular meetings to brief employees about salon’s success and announce sales goals.
- Conducted regular performance evaluations to support employee growth and development.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Oversaw compliance with health and safety regulations in salon practices.
- Monitored state regulations to ensure compliance in cosmetology practices.
- Created monthly reports tracking progress towards ownership's goals, providing insights for strategic decisions.
Education
BBA - Business And Managerial Economics
University of Phoenix
Tempe, AZ05-2014
Skills
- Inventory management
- Visual merchandising
- Loss prevention
- Cash handling
- Compliance monitoring
- Sales analysis
- Customer relationship management
- Staff training
Languages
French
Professional
Certification
- Cosmetology
- HR Certificate
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridSalary Range
$110000/yr - $200000/yrTimeline
Store Manager
Burlington
11.2023 - Current
ASM of Operartions
JCPenney
02.2022 - 11.2023
District Beauty Manager
Jcpennys
10.2020 - 02.2022
Salon Manager
Ulta
12.2018 - 10.2020
BBA - Business And Managerial Economics
University of Phoenix