Niaza McElroy
Peace Hospital
9
years of professional experience
Compassionate mental health professional with experience delivering therapeutic support in diverse settings. Committed to fostering a positive team environment while enhancing client well-being through empathetic care. Eager to leverage strong skills and continuous learning to drive impactful outcomes in service-oriented roles.
Work History
Mental Health Technician
2 Years 9 Months- Monitored patient behavior and emotional states to identify changes and provide timely support.
- Supported and encouraged patients to foster resilience and enhance coping strategies.
- Established rapport with patients to gain insights into their experiences and tailor care approaches.
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Developed and maintained positive relationships with clients to create a safe and supportive environment.
- Empowered patients by setting realistic goals, encouraging personal growth, and celebrating achievements throughout their process.
Receptionist
1 Year 9 Months- Managed front desk operations, ensuring efficient check-in and check-out processes of property.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Delivered results with high accuracy and attention to detail
- Efficient paperwork processes to enhance organization and accessibility
- Maintained confidentiality of sensitive documents
- Provided clerical support by managing document copying, faxing, and filing for employees
Receptionist
1 Year 9 Months- Communicated effectively with co-workers to streamline information sharing
- Conducted results-oriented meetings to align team objectives
- Generated innovative concepts during team brainstorming sessions.
- Assisted in planning and executing campus events that enhanced community engagement.
Manufacturing Operator
3 Months- Verified accuracy of reports and documents to ensure compliance
- Consistently completed assigned tasks, supporting team objectives
- Applied new techniques to enhance job performance and efficiency
Sales Associate
2 Years 5 Months- Applied rational thinking to navigate complex scenarios and drive effective decision-making.
- Delivered high-quality work by strictly following established standards and protocols, ensuring consistency.
- Collaborated with team members to align efforts and enhance workflows for improved team outcomes.
Education
Bachelor of Arts - Psychology
- Dean's List Spring 2022; Fall 2022; Spring 2023
- 3.4 GPA
Master of Social Work - School of Social Work
- Awarded Excellence in MSW Scholarship
- Dr. Gayle J. and Mr. Carl Cox Opportunity Fund Scholarship Recipient
- 3.96 GPA
Skills
Crisis intervention
Patient support
Multicultural competence
Behavior observation
Active listening
Building rapport
Multicultural competence
Workplace communication
Set realistic goals
Resilience under pressure
Empathetic
Active listening
Awards Activities
- Outstanding Grenadier Award, April 2022
- Research Presentation Award, April 2023
Timeline
Mental Health Technician
Peace Hospital
10.2023 - CurrentRead More
Receptionist
Campus Life
08.2021 - 05.2023Read More
Receptionist
Multicultural Student Center
08.2021 - 05.2023Read More
Manufacturing Operator
GE Appliances
05.2021 - 08.2021Read More
Sales Associate
Honey Baked Ham Company
11.2017 - 04.2020Read More
Indiana University Southeast
Bachelor of Arts from Psychology
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Indiana University Indianapolis
Master of Social Work from School of Social Work
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