Niazia Thomas
Tuscaloosa,Alabama
Summary
.
Experienced with client relationship management, delivering exceptional customer service and satisfaction. Utilizes strategic planning to identify and address client needs. Track record of successfully resolving conflicts and fostering long-term partnerships.
Overview
3
3
years of professional experience
Work History
Insurance Advocate
Concentrix
10.2024 - Current
- Enhanced client retention through exceptional customer service and consistent follow-up on claims.
- Contributed to company growth by providing valuable input on business development strategies and marketing efforts.
Sales Representative
Hibbett INC
11.2023 - 10.2024
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Patient Care Technician
DCH
08.2022 - 08.2024
- Communication
- Document all customer interactions accurately in the client management system.
Education
Nursing -
University of Alabama
Tuscaloosa, Alabama01.2027
Skills
- Solution-Based Selling
- Attention to Detail
- Budget planning
- Communication
- Problem-solving
- Highly motivated
Timeline
Insurance Advocate
Concentrix
10.2024 - Current
Sales Representative
Hibbett INC
11.2023 - 10.2024
Patient Care Technician
DCH
08.2022 - 08.2024
Nursing -
University of Alabama
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