Nibal Nakkour
Lake Stevens,WA
Summary
Dynamic and goal-oriented retail professional with extensive experience at Target and Ross Dress for Less. Proven track record in enhancing customer satisfaction through exceptional service and effective cash handling. Skilled in building lasting relationships and resolving issues, contributing to increased loyalty and repeat business. Committed to achieving sales targets and maintaining a positive shopping environment.
Overview
6
6
years of professional experience
Work History
Sales Floor Associate
Target
02.2022 - Current
- Participated in ongoing training programs to stay current with industry trends and enhance personal skills related to the role.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Participated in regular training sessions to improve product knowledge and sales techniques.
- Resolved customer complaints professionally, leading to increased trust in the brand and improved long-term client relationships.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
- Communication with customers professionally and proactively to provide product information and advice.
- Collaborated with team members to achieve sales targets and improve store performance.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Cashier
Ross Dress for Less
06.2019 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Worked with floor team and managers to meet wide range of customer needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Shouf High School( Lebanon)
Lebanon, Beirut06-2014
Skills
- Customer service
- Goal oriented
- Cash handling
Timeline
Sales Floor Associate
Target
02.2022 - Current
Cashier
Ross Dress for Less
06.2019 - 09.2021
High School Diploma -
Shouf High School( Lebanon)
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