Nichele Wilson
Lewisville,Texas
Summary
Dedicated worker with successful experience in fast-paced work environments. Hardworking team player with expertise in completing various tasks and offering staff support. Responsible, punctual, productive and professional when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
Data Entry Clerk
Gulf Coast Business Credit
09.2022 - 09.2022
- Meet daily quotas.
- Fast learning environment.
- Transfer schedules into excel.
- Upload invoices into factorsoft.
- Scanned documents and saved in database to keep records of essential organizational information.
- Verified accuracy of data entered into system to produce error-free reports.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
games attendant/team service/party hostess/cafe cashier/server
Main Event
10.2018 - 02.2022
- Participation in assisting my supervisor in improving customer relations.
- Being very creative in managing parties and solving problems.
- Ability to adapt while calming upset customers and ensuring 100% satisfaction.
- Answered guest questions to provide fun game experience.
- Demonstrated expert knowledge of all game rules and regulations, effectively explaining them to guests as needed.
- Utilized effective communication skills when interacting with both guests and teammates, fostering positive relationships.
Concessions/Line Worker/Drive through
Braums
03.2021 - 06.2021
- Fast paced environment.
- Multitask taking orders while assisting customers at the window.
- Take care of customer needs in a timely manner.
- Uphold good relations with regulars.
- Maintain clean and stocked working stations.
- Collaborated with team members to meet daily quotas and improve overall productivity on the line.
- Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
- Enhanced workplace safety by strictly following safety protocols and participating in relevant training programs.
concessions/usher/box office
Cinemark
02.2018 - 09.2018
- Greeted customers with smile and provided friendly, knowledgeable service.
- Maintained professional demeanor to represent venue and create positive impression.
- Maintained a safe and clean environment for patrons by performing regular facility checks and resolving any issues promptly.
- Sold admission, processed payments, and issued tickets.
- Aided in the resolution of customer complaints or concerns, demonstrating strong problem-solving skills and empathy toward guests'' experiences.
concessions/box office
Coyote Drive In
06.2017 - 11.2017
- Improved box office efficiency by streamlining ticketing processes and implementing user-friendly software.
- Defined clear targets and objectives and communicated to other team members.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Childcare Assistant Teacher
Children’s Courtyard
06.2023 - Current
- Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
- Served as a reliable source of support for lead teacher during times of absence or need for additional assistance in the classroom.
- Established strong relationships with parents through regular communication, fostering trust and collaboration for their child''s development.
- Collaborated effectively with fellow teachers to share best practices and coordinate activities across classrooms in the childcare center.
- Implemented engaging hands-on activities that facilitated learning through play, promoting cognitive development among students.
- Communicated regularly with parents about daily activities and behaviors through SproutAbout.
Education
Associate Of Science - Law (Pre-Law)
Dallas College
Farmers Branch, TXDiploma -
Lewisville High School
05.2020
Skills
- Patience and Empathy
- Parent Communication
- CPR Certified
- Data Entry
- Data accuracy
- Accuracy and Attention to Detail
- Independent worker
- Customer Service-Oriented
- Strong Problem Solver
- Customer Service
- Cleanliness Maintenance
- Cash handling proficiency
Timeline
Childcare Assistant Teacher
Children’s Courtyard
06.2023 - Current
Data Entry Clerk
Gulf Coast Business Credit
09.2022 - 09.2022
Concessions/Line Worker/Drive through
Braums
03.2021 - 06.2021
games attendant/team service/party hostess/cafe cashier/server
Main Event
10.2018 - 02.2022
concessions/usher/box office
Cinemark
02.2018 - 09.2018
concessions/box office
Coyote Drive In
06.2017 - 11.2017
Associate Of Science - Law (Pre-Law)
Dallas College
Diploma -
Lewisville High School
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