Summary
Overview
Work History
Education
Skills
Timeline
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Nichele (Lex) Hooks

Reno,NV

Summary

Compassionate, creative and effective Caring attendant with 1 year of experience in childcare. Expert in closely monitoring student progress while implementing modern educational techniques into daily practices. Committed to long-term student success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Host

Red Robin
01.2024 - Current
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.

Sierra Kids

City Of Reno
01.2023 - 02.2024
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Developed and maintained courteous and effective working relationships.
  • Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
  • Organized extracurricular activities such as clubs or field trips that enriched students'' learning experiences outside the traditional classroom setting.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Scheduled conferences with parents to discuss students' progress and classroom behavior.

Courtesy Clerk

Smiths Food And Drug
06.2021 - 08.2022
  • Enhanced customer satisfaction by providing efficient bagging and carryout services.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Assisted with inventory management, ensuring accurate stock levels and timely replenishment of items.
  • Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
  • Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
  • Collaborated with team members to maintain a well-organized and efficient work area.
  • Ensured safety and sanitation standards were met through regular cleaning of store equipment and surfaces.

Education

High School Diploma -

Damonte Ranch High School
Reno, NV
06.2023

Skills

  • Positive Attitude
  • Empathy and Understanding
  • Menu Knowledge
  • Organizational Skills
  • Food Allergy Awareness
  • Conflict resolution
  • Team building
  • Time management
  • Active listening
  • Creative problem-solving
  • Parent-teacher communication
  • Multicultural awareness

Timeline

Host

Red Robin
01.2024 - Current

Sierra Kids

City Of Reno
01.2023 - 02.2024

Courtesy Clerk

Smiths Food And Drug
06.2021 - 08.2022

High School Diploma -

Damonte Ranch High School

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Nichele (Lex) Hooks