Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Acquino

Inwood,WV

Summary

Goal-oriented professional prepared for an opportunity in Program Management. Proven track record of fostering effective and strong communications and content delivery through various methods, including photography and social media marketing. Collaborative team player highly focused on adapting to new environments and company missions.

Overview

5
5
years of professional experience

Work History

Government Account Representative

Carahsoft Technology
11.2024 - Current
  • Reviewed and implemented knowledge of all existing Adobe Digital Experience solutions to generate qualified leads
  • Assisted clients in navigating complex financial and legal processes to reduce risks
  • Kept detailed records of customer interactions for optimal traceability
  • Managed a portfolio of multiple accounts, ensuring timely delivery of products and services while maintaining strong relationships with clients
  • Consistently exceeded quota expectations leading the way among fellow representatives
  • Contacted customers to assess satisfaction and current needs
  • Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges

Customer Relationship/Sales Manager

PowerGPU
03.2022 - 06.2024
  • Handled customer relations issues, enabling quick resolution, and client satisfaction
  • Increased sales revenue by developing and implementing effective sales strategies
  • Built long-lasting client relationships through excellent customer service and consistent followups
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs

Educator

Jefferson County Schools
08.2020 - 09.2021
  • Collaborated with colleagues to develop and revise curriculum, enhancing learning experience
  • Established strong relationships with parents through regular communication, fostering a supportive network for student success

Education

Bachelor of Arts - Music Education

Shepherd University
Shepherdstown, WV
05-2019

Skills

  • Customer engagement
  • Content Management
  • Communication
  • Web technologies and services

Timeline

Government Account Representative

Carahsoft Technology
11.2024 - Current

Customer Relationship/Sales Manager

PowerGPU
03.2022 - 06.2024

Educator

Jefferson County Schools
08.2020 - 09.2021

Bachelor of Arts - Music Education

Shepherd University

Similar Profiles

CREATE PROFILE