Nicholas Anderson
Reno,NV
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Driven and dedicated with focus on delivering exemplary service. Skilled multi-tasker successful at meeting performance objectives and helping team members.
Overview
2
2
years of professional experience
Work History
Guest Service Representative
Target
Henderson , NV
2020.05 - 2022.01
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Problem solved any issues with customers at the return desk.
- Drive up orders and help guest receive their online orders.
English Tutor
Tutor
Henderson , NV
2020.05 - 2020.12
- Developing students to learn advanced vocabulary.
- Guide students to perfecting their craft at writing.
- Demonstrate the concept to learn standard grammar, punctuation, mechanics, and spelling.
- Provided experience to Learn the practice of different stages of writing.
Education
Bachelor of Arts - Journalism, Broadcast
University of Nevada - Reno
Reynard, NV05.2024
Associate of Arts - Communications
College of Southern Nevada
Las Vegas, NV05.2022
Skills
- Problem solving
- Customer service (helping deescalate situation)
- Being able to bring out orders in timely manner
- Strong Mathematical skills
- Ability to work with others
- Relating with customers and showing empathy
- Multitasking
Accomplishments
Apart of four Honors Societies
- Apart of National Society of High School Scholars
- Apart of National Society of Leadership and Success
- Apart of Phi Theta Kappa Society
- Apart of HonorSociety.org "A tradition to success"
- Recipient of Millennium Scholarship
- Recipient of MGM Scholarship
Timeline
Guest Service Representative
Target
2020.05 - 2022.01
English Tutor
Tutor
2020.05 - 2020.12
Bachelor of Arts - Journalism, Broadcast
University of Nevada - Reno
Associate of Arts - Communications
College of Southern Nevada
Additional Information
References:
Name: Judith Roberts
Organization: College of Southern Nevada
Relationship: Professor
Title: Professor, Department Chair
Address: 700 College Dr
City: Henderson
State: NV
Zip: 89002
Country: USA
Email: judithroberts@csn.edu
Name: Kendra Cox
Organization: Pinecrest Academy Cadence
Relationship: Consoler
Title: Consoler
Address: 225 Grand Cadence Dr
City: Henderson
State: NV
Zip: 89015
Country: USA
Office: 702-202-2227
Email: kendra.cox@pinecrestnv.org
Name: Matthew Olvera
Organization: Target
Relationship: Co-Worker
Title: Guest Service Representative
Address: 9725 S Eastern Ave
City: Las Vegas
State: NV
Zip: 89183
Country: USA
Office: 702-715-1296