Nicholas Andrews

Innovative small business owner with 30+ years of progressive experience in the Automotive field with the skills to drive business and capitalize on new revenue potential.

• Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities
• Established, optimized and enforced business policies to maintain consistency and high-quality standards across the operations
• Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports
• Learned and remained updated on statutory requirements and regulations

Processing finance transactions including lender approval and ensuring 100% compliance with all state and federal laws and regulations
Greeting Customers to quickly and effectively transition from Sales to Finance during their vehicle purchase process
Gaining superior product knowledge to effectively recommend financing options and other products to Customers
Following up with Customers to ensure satisfaction
Ensuring that all administrative processes are handled timely and in compliance with company policy
Setting and achieving targeted sales goals
Highly detail-oriented and organized

• Complied with regulatory requirements, including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act and Privacy Act.

• Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
• Maintained extensive knowledge of company products and services.
• Coached 25 sales associates in product specifications, sales incentives and selling techniques, increasing customer satisfaction ratings 140%.
• Built relationships with customers and community to establish long-term business growth.
• Organized promotional events and interacted with community to increase sales volume.