Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas Arnold

Pittsfield,MA

Summary

Versatile team member offering 4 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.

Overview

5
5
years of professional experience

Work History

Personal Shopper

Walmart
02.2023 - 10.2023
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Crew Member

Dunkin' Donuts
04.2020 - 02.2022
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Assisted other team members to achieve goals.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Accurately operated cash register to process customer payments.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.

Crew Member

Dunkin Dounts
11.2018 - 02.2020
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Became familiar with products to answer questions and make suggestions.
  • Operated cash register to ring up final bill and process various forms of payment.

Education

High School Diploma -

Drury High School
North Adams, MA
06.2018

Skills

  • Customer Service
  • Attention to Detail
  • Market Trends Analysis
  • Planning and Organization
  • Accurate Money Handling
  • Upbeat and Outgoing Attitude

Timeline

Personal Shopper

Walmart
02.2023 - 10.2023

Crew Member

Dunkin' Donuts
04.2020 - 02.2022

Crew Member

Dunkin Dounts
11.2018 - 02.2020

High School Diploma -

Drury High School

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Nicholas Arnold