Nicholas Arthus
Lindale
Summary
Motivated individual with experience in customer service and sales. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Account Manager
Tyler Beverages
03.2018 - Current
- Developed and maintained strong client relationships to enhance customer satisfaction.
- Coordinated cross-functional teams (drivers/merchandisers) to streamline project execution and ensure timely delivery.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Built relationships with customers and community to promote long term business growth.
- Implemented process improvements that increased operational efficiency and reduced costs.
Warehouse Packer
Brookshire Grocery
10.2017 - 03.2018
- Operated material handling equipment, including forklifts and pallet jacks, to transport goods within warehouse.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Demonstrated flexibility during peak seasons by working extended hours or weekends when necessary.
- Improved workplace morale through consistent punctuality, strong work ethic, and a team-oriented mindset.
- Operated manual pallet jacks and forklifts to move and store materials.
0311 Infantry Rifleman
United States Marine Corps Reserve
03.2011 - 11.2017
- Conducted tactical training exercises to enhance unit readiness and operational effectiveness.
- Operated and maintained advanced weapon systems, ensuring peak performance during missions.
- Mentored junior Marines, providing guidance on combat techniques and safety protocols.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Oversaw maintenance and repair of weapons and equipment to preserve operational readiness.
MET Associate
Home Depot
05.2014 - 10.2017
- Led inventory management processes to optimize stock levels and reduce waste.
- Improved store efficiency by effectively organizing inventory and maintaining accurate records.
- Scheduled regular maintenance and repair of displays for longevity.
- Created interior displays to promote products in alignment with corporate sales objectives.
- Promoted seasonal products and trends to move stock and prepare for incoming inventory.
- Monitored and replenished display inventory and restructured according to available stock.
- Demonstrated flexibility by willingly taking on additional responsibilities as needed for the overall success of the store.
Jailer
Smith County Sheriff's Office
05.2012 - 03.2013
- Monitored inmate behavior and maintained security protocols within facility.
- Conducted regular inspections to ensure compliance with safety regulations.
- Documented incidents and prepared reports for review by supervisory staff.
- Assisted in the intake process, verifying inmate information and property.
- Responded promptly to emergencies, coordinating with law enforcement as needed.
- Trained new staff on facility policies and procedures to enhance team performance.
- Ensured the well-being of inmates by conducting regular cell checks and monitoring their physical and mental health.
- Reduced inmate altercations through effective communication and conflict resolution strategies.
- Examined incoming and outgoing mail to detect contraband.
Education
High School Diploma -
Pittsburg High School
Pittsburg05-2009
Skills
- Client relations
- Teamwork and collaboration
- Strategic planning
- Goal oriented
- Relationship building and management
- Issue resolution
- Territory management
- Business development
Timeline
Account Manager
Tyler Beverages
03.2018 - Current
Warehouse Packer
Brookshire Grocery
10.2017 - 03.2018
MET Associate
Home Depot
05.2014 - 10.2017
Jailer
Smith County Sheriff's Office
05.2012 - 03.2013
0311 Infantry Rifleman
United States Marine Corps Reserve
03.2011 - 11.2017
High School Diploma -
Pittsburg High School