Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Nicholas Badger

Pawtucket,RI

Summary

Proven leader and efficient organizer with expertise in resource allocation and safety enforcement, contributing to significant enhancements in customer satisfaction at From You Flowers. Demonstrates strong skills in drawer counting and front-end operations, driving team success through a proactive approach and commitment to service excellence.

Overview

16
16
years of professional experience

Work History

Key Holder

Party City
North Attleboro, MA
10.2022 - Current
  • Researched out-of-stock items to find additional inventory in other store locations.
  • Analyzed weekly reports on sales trends, labor costs, shrinkage rates to identify opportunities for improvement.
  • Assisted in general housekeeping to maintain store image.
  • Handled customer inquiries and complaints with professionalism and patience.
  • Supervised bank deposits and security procedures to support store opening and closing.
  • Ensured compliance with all company policies and procedures.
  • Counted and balanced registers.
  • Reconciled daily sales receipts against cash drawer for accuracy.

Car Detailer

Noka's Mobile Detailing
West Kingston , RI
08.2023 - 06.2024
  • Assisted in training new detailers on techniques and company procedures.
  • Removed stickers and decals from vehicle exteriors without damaging paint.
  • Cleaned and conditioned leather, vinyl, and other interior materials.
  • Cleaned windows inside and out using glass cleaner solution.
  • Vacuumed carpets and upholstery to remove dust and dirt particles.
  • Cleaned and polished vehicles using wax, polishes, detergents, brushes, water hoses, vacuums and other specialized equipment.
  • Maintained a clean and organized work environment to ensure efficient operations.

Prep Cook Assistant

Back 40 Resturaunt
Exeter, RI
03.2021 - 06.2023
  • Monitored freshness of food products to help reduce spoilage.
  • Performed general cleaning duties such as sweeping floors or emptying garbage cans.
  • Assisted head chef with creating daily specials based on seasonal ingredients available.
  • Prepped vegetables and ingredients by washing, chopping and dicing.
  • Operated ovens, stoves, grills and other cooking equipment in accordance with safety regulations.

Delivery Driver

Newport Specialty Foods
Middletown, RI
01.2019 - 12.2020
  • Transported and safely delivered items to prevent damage or loss.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Assisted warehouse personnel in packing orders when necessary.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Presented order bills and collected payments for deliveries.
  • Loaded and unloaded vehicles at distribution center and delivery address.

Lead Prep Cook

The Haversham Tavern
Westerly , RI
04.2016 - 07.2019
  • Placed orders for supplies and food inventory items with vendors to restock pantry and refrigerator.
  • Maintained a clean and organized work area by sweeping, mopping, and wiping down surfaces.
  • Organized and labeled stock of ingredients to maintain needed inventory levels.
  • Portioned food onto plates, added garnishes and sauces and handed off to wait staff for serving.
  • Weighed, measured and mixed ingredients, following recipes to produce quality dishes.

Prep Dishwasher

The Charlestown Rathskeller
Charlestown, RI
04.2014 - 02.2016
  • Assisted chef with food measurements, preparation and storage when necessary.
  • Assisted cooks in preparing meals when requested by supervisor.
  • Re-stocked clean washcloths, paper towels, sponges and other cleaning supplies.
  • Studied methods of coworkers, successfully learning kitchen, and food service skills.
  • Sorted clean dishes in appropriate storage areas for easy and accessible use.
  • Swept, mopped, and scrubbed floors to maintain cleanliness.
  • Developed great team spirit with other personnel by pitching in and helping with task completion.
  • Operated and maintained dishwasher, handwash stations, pot-scrubbing station and trash compactor.
  • Stocked supplies such as plates, glasses, and silverware.
  • Backed up kitchen team members during heavy work periods to maximize team coverage.

Team Leader

From You Flowers
Old Saybrook, CT
02.2009 - 10.2013
  • Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
  • Motivated team members through recognition programs and performance-based incentives.
  • Negotiated with vendors and suppliers to secure favorable terms and improve bottom-line results.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.

Education

High School Diploma -

William E. Tolman
Pawtucket, RI

Skills

  • Drawer counting
  • Opening and closing coordination
  • Resource allocation
  • Safety enforcement
  • Task delegation
  • Customer service management
  • Customer service
  • Front end operations

Affiliations

  • Music Production and Composition
  • Video Game Enthusiast
  • T-Shirt Design Specialist

References

References available upon request.

Timeline

Car Detailer

Noka's Mobile Detailing
08.2023 - 06.2024

Key Holder

Party City
10.2022 - Current

Prep Cook Assistant

Back 40 Resturaunt
03.2021 - 06.2023

Delivery Driver

Newport Specialty Foods
01.2019 - 12.2020

Lead Prep Cook

The Haversham Tavern
04.2016 - 07.2019

Prep Dishwasher

The Charlestown Rathskeller
04.2014 - 02.2016

Team Leader

From You Flowers
02.2009 - 10.2013

High School Diploma -

William E. Tolman

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