NICHOLAS BARBOUR
El Paso,TX
Summary
I'm highly organized and efficient in fast-paced multitasking environments; able to prioritize effectively to accomplish objectives with creativity, enthusiasm and humor. Flexible and analytical with a keen eye for details; skilled at synthesizing and editing information to achieve overall objectives. I am a detail-oriented team player with strong organizational skills and carry the ability to handle multiple projects simultaneously with a high degree of accuracy. Being in the military has also developed me into a strong leader while being a great problem-solver dedicated to the cause of the company.
Overview
4
4
years of professional experience
Work History
Billing Supervisor
GC Services
El Paso, TX
10.2022 - Current
- Monitored customer accounts to identify and rectify billing issues.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Oversaw financial operations, producing invoices, processing payments and preparing deposits.
- Developed and implemented improvements to billing system to maximize efficiency, reduce delinquency and increase accuracy.
Palletizer Operator
Dal Tile & Stone
El Paso, TX
06.2022 - 08.2022
- Attached identification labels to finished packaged items and cut stencils and stencil information on containers such as lot numbers or shipping destinations.
- Sealed products by applying appropriate fastenings and ties and confirmed seal integrity to prevent product and packaging damage.
- Reported malfunctions and errors to supervising staff, addressed concerns and supported other machine operators completing challenging workloads under tight schedules.
- Sorted and weighed products after packaging to assess quality, identify defects and grade resulting items.
P - Aviation Operations Specialist
US Army
El Paso, TX
06.2019 - 04.2022
- Executed regular airfield inspections, identifying and reporting safety hazards or issues to supervisor.
- Coordinated with other agencies to maintain safe and secure airfield environment.
- Developed and implemented emergency procedures, complying with safety regulations and enabling preparation in crisis events.
- Reduced regulatory risks by acquiring documents, certificates, clearances and approvals from appropriate agencies.
Education
High School Diploma -
Riverdale High School
Riverdale, GA05.2019
Skills
- Customer engagement
- Workflow optimization
- Enforce policies
- Business operations support
- Customer consulting
- Systems analysis
- Diagnose faults
- Analytical thinking
- Complex problem solving
- Time Management
- Manage safety procedures
Additional Information
Awards and Honors
- National Defense Service Medal The oldest 'service medal' in the United States, this military honor recognizes those who served honorably during a designated time period of which a 'national emergency' had been declared during a time of war or conflict.
- Global War on Terrorism Service Medal Military honor to recognizes those military service members who have performed service in the War on Terror from September 11, 2001, to a date yet to be determined.
- Army Service Ribbon Military honor awarded to members of the Army, Army Reserve, and Army National Guard for successful completion of initial-entry training, which for officers is considered to be successful completion of their basic/orientation or higher level course. Enlisted soldiers will be awarded the ribbon upon successful completion of their initial MOS (career) advanced training course.
- Army Superior Unit Award Military honor awarded in peacetime to any unit of the Army which displays outstanding meritorious performance of a difficult and challenging mission carried out under extraordinary circumstances.
Timeline
Billing Supervisor
GC Services
10.2022 - Current
Palletizer Operator
Dal Tile & Stone
06.2022 - 08.2022
P - Aviation Operations Specialist
US Army
06.2019 - 04.2022
High School Diploma -
Riverdale High School