Nicholas Barrientos
Murrieta,CA
Summary
Proven leader in sales and HVAC, excelling at ASI Hastings by mastering client relationship development and lead generation, achieving over 3 million dollars in revenue in 2023. With expertise in residential HVAC and a knack for staff training, Consistently surpassed goals, increasing closing percentages and average ticket sales. High-achieving Comfort Advisor with proven sales background and demonstrated success in exceeding quotas. Builds immediate connections with customers and employs consultative techniques to achieve consistent sales. Highly knowledgeable about HVAC and plumbing systems, products and service options with over 15 years of experience in the field.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Comfort Advisor
ASI Hastings
11.2016 - Current
- Held multiple positions within the company including lead installer, maintenance/service technician, and selling technician.
- Upheld the company''s reputation for excellence by consistently delivering outstanding customer service experiences that exceeded client expectations.
- Contributed to company growth by consistently meeting and exceeding personal sales targets.
- Maintained closing rate over 47% upwards of 62% with dedicated prospecting and exceptional customer relations skills.
- Achieved high levels of client retention due to exceptional interpersonal skills and ability to create a positive rapport from the first interaction.
- Followed up with customers during installation to check on satisfaction and after job completion to offer additional support and service options.
- Collaborated closely with management to identify areas for improvement within the company''s sales process or customer service offerings.
- Streamlined the sales process by developing a comprehensive understanding of available financing options for clients.
- Trained sales techs and increased overall revenue
Lead Installer
Carini Heating and Air Conditioning
05.2013 - 11.2016
- Enhanced team collaboration with effective communication of project goals and requirements.
- Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
- Mentored junior installers, fostering a positive learning environment for skill development.
- Collaborated with sales teams to provide accurate estimates and timelines for potential clients.
- Reduced installation errors, implementing thorough quality control measures.
- Improved customer satisfaction by providing efficient and accurate installations.
- Participated in industry training programs, staying updated on the latest technologies and best practices in the field of installations.
Assistant Installer
D&d Heating And Air Conditioning
11.2012 - 04.2013
- Advanced professional development with continued education in latest HVAC technologies and techniques to stay current.
- Maintained environmental conditions by rebuilding and replacing faulty components.
- Maintained clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
- Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks.
- Minimized downtime for businesses experiencing HVAC issues by working efficiently under strict deadlines to complete repairs quickly without sacrificing quality.
Maintenance Technician
Horizon Services Inc.
04.2010 - 03.2011
- Followed safety protocols to minimize workplace accidents.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Education
HVAC Tech - HVAC
CHI Institute
Philadelphia, PA, United States05.2010
Associate Degree in Business - Business Management
LCCC
Lehigh Valley, PA, United States05.2009
Skills
- Inside and Outside Sales
- Staff Training and Management
- Lead Development
- Customer Assessment Needs
- Client Relationship Development
- Residential HVAC
- Upselling Techniques
- Negotiation Expertise
- Problem Solving Strengths
- Guidance with financing
- Customer Retention Abilities
Certification
EPA Certified
Home Improvement Salesperson License
Timeline
Comfort Advisor
ASI Hastings
11.2016 - Current
Lead Installer
Carini Heating and Air Conditioning
05.2013 - 11.2016
Assistant Installer
D&d Heating And Air Conditioning
11.2012 - 04.2013
Maintenance Technician
Horizon Services Inc.
04.2010 - 03.2011
HVAC Tech - HVAC
CHI Institute
Associate Degree in Business - Business Management
LCCC
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