Nicholas Barrientos
Murrieta,CA
Summary
Proven leader in the home services for HVAC and plumbing sales. Excelling at ASI Hastings by mastering client relationship development and lead generation, achieving over 3 million dollars in revenue in 2023. With expertise in residential HVAC and a knack for tech training. Consistently surpassed goals, increasing closing percentages and average ticket sales. High-achieving Comfort Advisor with proven sales background and demonstrated success in exceeding quotas. Builds immediate connections with customers and employs consultative techniques to achieve consistent sales. Highly knowledgeable about HVAC and plumbing systems, products and service options with over 15 years of experience in the field.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Comfort Advisor
ASI Hastings
San Diego, United States
11.2016 - Current
- Held multiple positions within the company including lead installer, maintenance/service technician, and selling technician.
- Upheld the company's reputation for excellence by consistently delivering outstanding customer service experiences that exceeded client expectations.
- Contributed to company growth by consistently meeting and exceeding personal sales targets.
- Maintained closing rate over 47% and upwards of 62% with dedicated prospecting and exceptional customer relations skills.
- Achieved high levels of client retention due to exceptional interpersonal skills and ability to create a positive rapport from the first interaction.
- Followed up with customers during installation to check on satisfaction and after job completion to offer additional support and service options.
- Collaborated closely with management to identify areas for improvement within the company's sales process or customer service offerings.
- Streamlined the sales process by developing a comprehensive understanding of available financing options for clients.
- Trained technicians to properly turn over systems, ductwork, insulation which increased overall revenue and closing percentages
Sales Trainer
ASI Hastings
San Diego, CA
12.2024 - 09.2026
- Developed and implemented comprehensive training programs to enhance sales techniques and customer engagement.
- Conducted workshops and seminars to improve team performance and product knowledge.
- Mentored new sales staff, fostering skills in negotiation and closing strategies.
- Analyzed training effectiveness through feedback, adjusting curriculum for continuous improvement.
- Collaborated with leadership to align training goals with organizational objectives and sales targets.
- Evaluated individual performance metrics to identify areas for skill enhancement and growth.
Lead Installer
Carini Heating and Air Conditioning
San Diego, United States
05.2013 - 11.2016
- Enhanced team collaboration with effective communication of project goals and requirements.
- Established strong relationships with clients through excellent communication skills and professionalism throughout the entire installation process.
- Mentored junior installers, fostering a positive learning environment for skill development.
- Installed split systems, mini-split systems, package units, re-location of FAC, ductwork, insulation, hot water heaters.
- Reduced installation errors, implementing thorough quality control measures and following up to date codes
- Improved customer satisfaction by providing efficient and clean installations.
- Participated in industry training programs, staying updated on the latest technologies and best practices in the field of installations.
Assistant Installer
D&d Heating And Air Conditioning
Albertis, PA, United States
11.2012 - 04.2013
- Advanced professional development with continued education in latest HVAC technologies and techniques to stay current.
- Rough-in line set, ducts and equipment for new construction builds
- Maintained clean, organized workspace during installations and repairs, demonstrating respect for client's properties and minimizing disruptions.
- Utilized pressure gauges and soap-and-water solutions to test pipe and tubing joints for leaks.
Maintenance Technician
Horizon Services Inc.
Philadelphia, United States
04.2010 - 03.2011
- Followed work orders and specifications for HVAC equipment replacement, repair, or maintenance.
- Troubleshoot equipment breakdowns and performed preventive maintenance.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Education
HVAC Tech - HVAC
CHI Institute
Philadelphia, PA, United States05-2010
Associate Degree in Business - Business Management
LCCC
Lehigh Valley, PA, United States05-2009
Skills
- Inside home sales
- Technician Training and Call Management
- Lead Development
- Customer Assessment Needs
- Client Relationship Development
- Residential HVAC
- Upselling Techniques
- Negotiation Expertise
- Problem Solving Strengths
- Guidance with financing
- Customer Retention Abilities
Certification
EPA Certified
Home Improvement Salesperson License
Timeline
Sales Trainer
ASI Hastings
12.2024 - 09.2026
Comfort Advisor
ASI Hastings
11.2016 - Current
Lead Installer
Carini Heating and Air Conditioning
05.2013 - 11.2016
Assistant Installer
D&d Heating And Air Conditioning
11.2012 - 04.2013
Maintenance Technician
Horizon Services Inc.
04.2010 - 03.2011
Associate Degree in Business - Business Management
LCCC
HVAC Tech - HVAC
CHI Institute