Nicholas Beckett
Abingdon,MD
Summary
Dynamic behavioral health professional offering expertise in building partnerships, maintaining relationships, and developing new avenues for business development. Strong leader with proficiency in growing professional network, influencing decision-makers, and devising successful strategies. Collaborative and strategic team leader with robust background in relationship management in healthcare.
Overview
8
8
years of professional experience
Work History
Clinical Outreach Coordinator
Ashley Addiction Treatment
04.2024 - Current
- Coordinated outreach efforts to engage community partners and enhance program visibility.
- Developed and implemented educational workshops to promote mental health awareness.
- Managed communications with stakeholders, ensuring timely dissemination of information.
- Organized events that facilitated client access to behavioral health resources.
Clinical Outreach Coordinator
Discovery Behavioral Health
07.2022 - 04.2024
- Coordinated outreach programs to engage community stakeholders and enhance service awareness.
- Developed educational materials for clients to improve understanding of available healthcare services.
- Facilitated workshops and events to promote mental health resources and support networks.
- Collaborated with local organizations to expand outreach efforts and build strategic partnerships.
Outreach Coordinator
Pyramid Healthcare
11.2021 - 07.2022
- Conducted presentations to expose and increase awareness in Maryland.
- Initiated and coordinated visits by influential persons and community groups for marketing exposure.
- Pursued quarterly growth targets through strategy and planning.
- Developed network relationships with industry professionals to enhance community awareness and promote services.
- Executed strategies to generate qualified leads through outreach calls and visits to professional referral sources.
Intake Manager
Ashley Addiction Treatment
11.2020 - 11.2021
- Motivated and supervised 13 intake coordinators in delivering quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Collaborated with local and national organizations to leverage industry connections.
- Managed salesforce CRM and ensured proper documentation of referral sources in patient records.
- Organized and facilitated department head meetings weekly, discussing current census, admissions and discharges.
Lead Intake Coordinator
Ashley Addiction Treatment
08.2018 - 11.2020
- Greet new patients and family members as they arrive to Ashley. Encourage family and friends to ask questions, and provide information and resources for family.
- Clearly explain and sign all consents including the financial consent and collect the initial payment. Sign released of information to coordinate care with family and mental health professionals.
- Verify policies with insurance companies and analyze the data for admissions counselors to relay to the potential patients.
- Consistently complete phone screenings with potential patients and identifies items that need further review prior to admission. Schedule IOP appointments.
- Explain and reviews managed care to potential patients
Intake Coordinator
Ashley Addiction Treatment
11.2017 - 09.2018
- Receive and respond to incoming calls
- Listen with empathy and maintain objectivity while responding
- Communicate with referral sources to coordinate admissions and ensure proper coordination of patient care
- Relay insurance benefit information and explain managed care in order to ensure potential patients understand how their insurance works and potential out of pocket costs for treatment
- Complete daily callbacks and continue dialogue with potential patient, family members, and referral source
- Perform phones assessments to ensure potential patient's appropriateness for the program
Education
High school diploma -
Roy C Ketcham Senior High School
Wappingers Falls, NY2010
Skills
- Salesforce
- Team leadership
- Self-motivated
- Microsoft and Google Suites
- Strong verbal communication
- Interpersonal and written communication
- Developing Presentations and Reports
- Relationship Building
- Community outreach
- Event organization
- Team supervision
Timeline
Clinical Outreach Coordinator
Ashley Addiction Treatment
04.2024 - Current
Clinical Outreach Coordinator
Discovery Behavioral Health
07.2022 - 04.2024
Outreach Coordinator
Pyramid Healthcare
11.2021 - 07.2022
Intake Manager
Ashley Addiction Treatment
11.2020 - 11.2021
Lead Intake Coordinator
Ashley Addiction Treatment
08.2018 - 11.2020
Intake Coordinator
Ashley Addiction Treatment
11.2017 - 09.2018
High school diploma -
Roy C Ketcham Senior High School