Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Nicholas Cabrera

Lake Wales,Fl

Summary

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Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Overview

19
19
years of professional experience

Work History

Senior Strategic Business Sales

Verizon Wireless
03.2024 - Current


  • Calling existing customers to create and cultivate new opportunities with client executives.
  • Applying Verizon's portfolio of services to solve customers needs through open communication and listening.
  • Retaining current Verion business by strengthening relationships and providing solutions to existing pain points.
  • Skilled at working independently and collaboratively in a team environment.

Small to Medium Business Specialist

Verizon Wireless
06.2022 - 03.2024
  • Developed and implemented process improvements to enhance operational efficiency and workflow.
  • Analyze existing business accounts to identify growth opportunities and optimize ROI for current and new service opportunities.
  • Collaborated with cross-functional teams to streamline communication to provide the best customer experience.
  • Conducted sessions to enhance team knowledge of industry best practices.

Inside Sales Consumer Group

Verizon Wireless
10.2020 - 06.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Retail Solutions Specialist

Verizon Wireless
07.2011 - 10.2020
  • Developed tailored retail solutions to enhance customer engagement and satisfaction.
  • Analyzed sales data to identify trends and optimize inventory management processes.
  • Trained and mentored junior staff on product knowledge and customer service techniques.


Lead Stocker

PetSmart
01.2008 - 07.2011
  • Oversaw product stocking processes to ensure optimal inventory levels and store presentation.
  • Trained and mentored new staff on efficient stocking techniques and company policies..
  • Collaborated with management to strategize promotional displays that increased customer engagement.
  • Managed backroom operations, ensuring timely replenishment of stock on sales floor.

Stock Room Associate

Backend Stocker
06.2006 - 01.2008
  • Inspected incoming shipments for quality assurance and compliance with standards.
  • Collaborated with team members to maintain optimal stock levels and minimize shortages.
  • Implemented safety protocols to ensure a secure working environment for all staff.

Education

Bachelor of Science - Accountancy

Southeastern University
Lakeland, Fl

Bachelor of Science - Criminology

Southeastern University
Lakeland, Fl

Skills

  • Experience with managing territories and training staff in new services
  • Focused on problem solving and creating solutions that meet multiple needs
  • Teamwork and collaboration with different channels to streamline current business paths
  • Excellent communication through actively listening and providing recommendations
  • Organization and time management

Accomplishments

  • Achieved Winner's circle for 11 years through exceeding sales goals and being in the top 10% of the company.
  • Ranked top 10 in the state for consecutive years in multiple channels
  • Collaborated with a district of three stores to fill the role of retail to business representative

Timeline

Senior Strategic Business Sales

Verizon Wireless
03.2024 - Current

Small to Medium Business Specialist

Verizon Wireless
06.2022 - 03.2024

Inside Sales Consumer Group

Verizon Wireless
10.2020 - 06.2022

Retail Solutions Specialist

Verizon Wireless
07.2011 - 10.2020

Lead Stocker

PetSmart
01.2008 - 07.2011

Stock Room Associate

Backend Stocker
06.2006 - 01.2008

Bachelor of Science - Criminology

Southeastern University

Bachelor of Science - Accountancy

Southeastern University

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Nicholas Cabrera