Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Nicholas Caffes

Minneapolis,Minnesota

Summary

Accomplished Sales Manager with a proven track record at Vonmaur Department Store, enhancing client satisfaction and boosting sales through strategic planning and effective team leadership. Excelled in relationship building and sales expertise, achieving consistent sales targets. Skilled in motivational coaching and sales presentations, adept at fostering client loyalty and driving revenue growth.

Overview

24
24
years of professional experience

Work History

Sales Manager

Vonmaur Department Store
10.2022 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Sales Associate

Macys Department Store
08.2015 - 02.2021

Furniture Sales Associate

Marshall Field’s Furniture Gallery
09.2000 - 08.2009
  • Handled sales transactions efficiently, ensuring accurate pricing and payment processing.
  • Demonstrated strong product knowledge, enabling customers to make informed purchasing decisions that enhanced their overall satisfaction.
  • Contributed to a positive and welcoming store environment through excellent customer service skills.
  • Built strong relationships with clients, resulting in repeat business and a loyal customer base.
  • Attained monthly sales targets consistently by employing effective closing techniques during client interactions.
  • Increased store revenue by effectively upselling furniture and accessory items to customers.
  • Maintained up-to-date knowledge of current trends, styles, and materials used in the furniture industry.
  • Assisted customers in selecting the perfect furniture pieces for their homes or offices using expertise in color coordination and space planning.
  • Used blueprints to best design furniture layouts for homes and apartments, presenting these layouts to clients for review and approval.
  • Managed inventory levels to ensure adequate stock availability for customer needs while minimizing excess inventory costs.
  • Updated customers on scheduled deliveries of furniture to homes.

Education

Associate Of Arts - General Education

City College of San Francisco
San Francisco, CA

Associate Of Applied Business - Criminal Justice/ Business Management

Minneapolis Community And Technical College
Minneapolis, MN

Skills

  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance
  • Motivational skills
  • Verbal and written communication
  • Product knowledge
  • Sales expertise
  • Sales presentations
  • Strategic planning
  • Positive and upbeat
  • Sales process
  • Sales planning
  • Goal setting
  • Account management
  • Rapport and relationship building
  • Sales coaching
  • Sales reporting

Accomplishments

Achieved the largest single sale at Marshall Fields during my employment!

Over 20 years experience in working and managing multiple employees

Consistently reaching all sales goals annually

Timeline

Sales Manager

Vonmaur Department Store
10.2022 - Current

Sales Associate

Macys Department Store
08.2015 - 02.2021

Furniture Sales Associate

Marshall Field’s Furniture Gallery
09.2000 - 08.2009

Associate Of Arts - General Education

City College of San Francisco

Associate Of Applied Business - Criminal Justice/ Business Management

Minneapolis Community And Technical College

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Nicholas Caffes