Jackson Hurt
New York
Summary
Highly motivated professional with extensive customer service and sales experience. Outgoing sales representative successful with managing multiple priorities while maintaining enthusiasm and professionalism.
Overview
9
9
years of professional experience
Work History
Benefits Specialist
National Income Life Insurance Company
02.2024 - 06.2024
- Increased client satisfaction by implementing comprehensive benefits programs and no-cost policies through open enrollment sessions.
- Enhanced understanding of benefit offerings with effective communication materials and presentations and ensured clients were well-informed about options and plan changes.
Telesales Representative
Dwyer Insurance, Allstate Insurance Co
09.2023 - 11.2023
- Orchestrated new accounts and documented personal, demographic, and payment information in system.
- Contacted warm leads using Call Logic Software to obtain call transfers to live licensed insurance agents.
Certified Trainer
Chick-Fil-A
04.2015 - 07.2021
- Trained upwards of 30 new team members in all duties and responsibilities of store, ensuring safety and etiquette.
- Performed cashier, drive through, and kitchen duties while following food and health standards.
Classroom Assistant
Uptown Arts
08.2019 - 05.2021
- Assisted teachers with afterschool program management to maintain positive learning environment.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
Server
Saggio NYC
06.2023 - 10.2023
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked with Square POS system to place orders, manage bills, and handle complimentary items.
Box Office Associate
Cincinnati Shakespeare Company
11.2019 - 01.2020
- Operated Spektrix software for ticket distribution and sales of both season holders and first-time attendees
- Enforced policies pertaining to refunds, exchanges, and transactions
Education
Bachelor of Fine Arts - Musical Theatre
Northern Kentucky University
Highland Heights, KY05.2021
Skills
- Business Correspondence
- Windows/Microsoft Proficiency
- Hospitality Service Expertise
- Communication
- Staff Training
- Detail Oriented
- Impact Mobile Software
- Call Logic Software
Timeline
Benefits Specialist
National Income Life Insurance Company
02.2024 - 06.2024
Telesales Representative
Dwyer Insurance, Allstate Insurance Co
09.2023 - 11.2023
Server
Saggio NYC
06.2023 - 10.2023
Box Office Associate
Cincinnati Shakespeare Company
11.2019 - 01.2020
Classroom Assistant
Uptown Arts
08.2019 - 05.2021
Certified Trainer
Chick-Fil-A
04.2015 - 07.2021
Bachelor of Fine Arts - Musical Theatre
Northern Kentucky University
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