Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Cavazos

Harlingen,TX

Summary

Entrepreneurial Owner with experience and solid history of business success. Built operations from ground up with strategic and scalable approaches. Well-oriented to quickly identify and capitalize on emerging opportunities. Hardworking professional well-versed in handling materials, operating machinery and supporting overall team and project needs. In-depth knowledge of compliance mandates governing site and worker safety. Focused on helping complete skilled work under deadlines. Resourceful Skilled Laborer known for productivity and efficient task completion. Possess specialized skills in cable/internet installations, and landscaping lawn care services which complement ability to solve problems swiftly. Excel in teamwork, communication, and adaptability, ensuring seamless collaboration on diverse projects.

Overview

8
8
years of professional experience

Work History

Owner

LawnCareExpert
Harlingen, TX
08.2016 - Current
  • Maintained relationships with existing clients by providing superior customer service.
  • Analyzed industry trends to develop competitive strategies.
  • Managed daily operations of business, including hiring and training staff.
  • Monitored performance of personnel against goals set forth by the company.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Developed strategic plans to increase profitability and efficiency.
  • Implemented quality assurance processes to ensure product excellence.
  • Performed regular maintenance on machines to ensure optimal performance.
  • Troubleshoot malfunctions in equipment or processes.
  • Identify areas where improvements can be made in terms of efficiency or cost savings.
  • Load raw materials into machines according to specified measurements.
  • Maintain records of completed work and production data including volume produced and time required for each task.
  • Adjust machine settings to complete tasks accurately.
  • Keep detailed reports of maintenance activities performed on machinery.
  • Set up and operate machine tools to produce precision parts and instruments.
  • Replace worn tools, sharpen cutting tools, adjust machinery components.
  • Perform periodic maintenance on machines such as cleaning and lubrication.
  • Carry out regular safety checks on machinery prior to operation.
  • Ensure that safety guidelines are followed at all times while operating machinery.

Technician Specialist

SC Communications
La Feria, TX
06.2019 - 04.2024
  • Repaired faulty components on various types of electronic systems using specialized tools.
  • Provided technical support to customers for installation of new products and software upgrades.
  • Maintained an inventory of spare parts needed for repairs or replacements.
  • Conducted research into emerging technologies that could be applied to current projects.
  • Created detailed reports documenting test results and other relevant information regarding system performance.
  • Developed technical solutions to resolve customer issues related to software applications.
  • Analyzed data collected from tests performed on electronic systems to identify potential problems or areas for improvement.
  • Assisted in training users on new products or software updates.
  • Installed, tested, calibrated and maintained instruments used in the laboratory environment.
  • Performed preventive maintenance activities on a variety of electronic systems and equipment.
  • Generated detailed reports outlining the status of each repair job completed by technicians.
  • Configured system settings and installed hardware components according to customer specifications.
  • Participated in team meetings to discuss project progress, timelines and goals.
  • Diagnosed complex problems associated with network infrastructure components such as routers, switches and firewalls.
  • Monitored the performance of computers, networks, servers and other related devices.
  • Assisted in troubleshooting, repairing and maintaining complex electronic systems and equipment.
  • Resolved customer complaints quickly and efficiently while providing excellent customer service.
  • Demonstrated advanced product knowledge to solve customer issues.
  • Increased technical knowledge by reading trade publications, operating manuals and diagnostics information.
  • Used remote login tools to assist clients with technical and product questions.
  • Assisted customers with password resets, account unlocks, and security settings adjustments.
  • Handled customer service issues by providing guidance or escalating for advanced support.
  • Managed the configuration and setup of customer accounts and systems.
  • Maintained up-to-date knowledge of the latest technology trends, tools, and best practices in technical support.
  • Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
  • Developed and maintained strong relations with customers to meet quality expectations.
  • Walked customers through common phone hardware and software configurations to maximize service functionality.

Education

High School Diploma -

Robert Vela High School
Edinburg, TX
05-2015

Skills

  • Marketing tactics
  • Business Management
  • Regulatory Compliance
  • Verbal and written communication
  • Operations Management
  • Strategic project planning
  • Quality Management Systems
  • Project estimating
  • Relationship Building
  • Business Planning
  • Client Service
  • Forklift Operation
  • Safety Compliance
  • Equipment Inspection
  • Equipment Operation
  • Basic Math
  • Workplace Safety
  • Machinery Cleaning
  • Quality Control
  • Machine Maintenance
  • Preventive Maintenance
  • Materials Management
  • Quality Assurance
  • Equipment Calibration
  • Problem-Solving
  • Attention to Detail
  • Power and hand tools
  • Performance Management
  • Heavy Lifting
  • Teamwork and Collaboration

Timeline

Technician Specialist

SC Communications
06.2019 - 04.2024

Owner

LawnCareExpert
08.2016 - Current

High School Diploma -

Robert Vela High School

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Nicholas Cavazos