Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Christensen

Mount Laurel

Summary

Dynamic inside sales professional with a proven track record at ABC Supply, driving revenue growth through strategic initiatives and exceptional sales coordination. Skilled in resolving customer complaints with empathy, enhancing loyalty and repeat business. Adept at managing high-pressure situations while maintaining professionalism, ensuring customer satisfaction and positive outcomes.

Overview

8
8
years of professional experience

Work History

Inside Sales

ABC Supply
03.2017 - Current
  • Enhanced revenue growth by implementing strategic inside sales initiatives and optimizing team performance.
  • Coordinated with outside vendors as needed for various projects or initiatives aimed at improving the overall effectiveness of the Inside Sales Team.
  • Partnered with inside sales representatives to maintain current product and service literature.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.

Education

Lenape
Medford
06-2013

Skills

  • Inside sales
  • Sales coordination
  • Strong sales skills
  • Sales tickets

Timeline

Inside Sales

ABC Supply
03.2017 - Current

Lenape

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