Nicholas Contreras
Del Rio,TX
Summary
Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with a service-oriented mindset. Dedicated to building long-term relationships with loyal customers. Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service, and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pickup customers and home delivery. Comfortable using technology tools such as mobile applications, screens, and computers to complete orders.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Personal Shopper
HEB Grocery Store
06.2023 - Current
- Maintained current knowledge of evolving changes in marketplace.
- Built relationships with customers and community to promote long term business growth.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Contributed to team objectives in fast-paced environment.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
Lifeguard
ASU Aquatics
08.2022 - 08.2023
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Prevented accidents through regular equipment inspections and maintenance.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Promoted water safety awareness with educational presentations to community groups.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Demonstrated rescue techniques and provided first aid in emergency situations.
Dishwasher
Chili's Restaurant
02.2023 - 04.2023
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Reduced dish breakage by carefully handling delicate items during the washing process.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
- Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
- Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
Pool Manager
City Of Del Rio
05.2022 - 08.2022
- Enhanced pool safety by conducting regular inspections and maintenance of equipment.
- Managed staff schedules for optimal coverage during peak times, ensuring efficient operations.
- Reduced accidents by implementing comprehensive training programs for lifeguards and other staff members.
- Increased customer satisfaction with timely resolution of issues and proactive communication.
- Maintained a clean and well-organized facility, contributing to a positive guest experience.
- Ensured compliance with health regulations through regular water testing and documentation procedures.
- Provided excellent customer service by addressing concerns promptly which resulted in higher satisfaction ratings.
Education
Bachelor of Arts - Criminal Justice
Angelo State University
San Angelo, TX12.2023
Associate of Arts - General Studies
South West Texas Junior College
Del Rio, TX05.2022
High School Diploma -
ECHS
Del Rio, TX05.2022
Skills
- Customer Service
- Heavy Lifting
- Relationship Building
- Decision-Making
- Attention to Detail
- Flexible Schedule
- Adaptability
- Multitasking Abilities
- Organizational Skills
- Excellent Communication
- Reliability
- Problem-solving aptitude
- Time Management
Certification
- First Aid/CPR Certified
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Personal Shopper
HEB Grocery Store
06.2023 - Current
Dishwasher
Chili's Restaurant
02.2023 - 04.2023
Lifeguard
ASU Aquatics
08.2022 - 08.2023
Pool Manager
City Of Del Rio
05.2022 - 08.2022
Bachelor of Arts - Criminal Justice
Angelo State University
Associate of Arts - General Studies
South West Texas Junior College
High School Diploma -
ECHS
Similar Profiles
Josue GarciaJosue Garcia
Overnight Stocker/Curbside Shopper at HEB Grocery StoreOvernight Stocker/Curbside Shopper at HEB Grocery Store
Kaylyn KellerKaylyn Keller
Customer Service Representative at HEB Grocery StoreCustomer Service Representative at HEB Grocery Store
MICHAEL MCBRIDEMICHAEL MCBRIDE
Personal Shopper at HEB Grocery StorePersonal Shopper at HEB Grocery Store
Jacoby MusgroveJacoby Musgrove
HEB Texas Backyard Associate at HEB Grocery StoreHEB Texas Backyard Associate at HEB Grocery Store
Nathaniel AndrewsNathaniel Andrews
Superintendent, Operations at USAF (Retired)Superintendent, Operations at USAF (Retired)