Summary
Overview
Work History
Education
Skills
Websites
Zip
Activities
References
Affiliations
Accomplishments
Certification
Timeline
Generic

Nicholas Cooper

Texas City,TX

Summary

Seasoned specialist offering several years of comprehensive experience interpreting and implementing quality assurance standards and investigating customer complaints and non-conformance issues. Practiced and knowledgeable professional possessing excellent problem solving and analytical skills paired with strong knowledge of qa terms, tools and methodologies. Committed to improving overall business processes.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Equipment Rental Specialist/Dispatcher

Sunbelt Rentals
Texas City, Texas
04.2022 - Current
  • Collaborated with other departments to ensure that customer orders were fulfilled accurately and on time.
  • Managed inventory control processes by monitoring stock levels and ordering supplies as needed.
  • Identified customer needs and provided appropriate solutions.
  • Managed a large volume of phone calls while ensuring accuracy in delivery times.
  • Ensured compliance with safety regulations and company policies.
  • Coordinated with other dispatchers to ensure efficient delivery schedules were met.
  • Maintained records related to OSHA compliance such as accident reports, safety inspection logs.
  • Conducted regular safety meetings, orientations and training sessions for employees.

Project manager and Lead operator of heavy machinery

Hickmans Hill LLC
Montague/South Lake Tahoe, California
04.2020 - 01.2022
  • Lead operator of heavy machinery ranging from front end loaders, backhoes, skid steers, water trucks, and snow blowers
  • Safety coordinator to make sure everyone was taking proper precautions while on the equipment and the job site
  • Spring and Summertime we focused on clearing lava rocks, trees, and shrubs and land development for house pads and pasture lands in Montague California
  • Managed a crew of water truck drivers delivering 4,000 gallons of potable and non potable water to farmers, ranchers, and house holds
  • Wintertime we would travel down to Lake Tahoe and operate a tractor with a snow blower attachment and had contracts for clearing roads and households driveways.

Co-owner and lead technician

Coops Carpet care & Restoration
Huffman
06.2011 - 04.2020
  • Nine years of experience as Co-owner and lead technician (Part time as needed)
  • Cleaning technician and accountant, mechanic and trouble shooter for machines for the family owned company
  • Met with customers to discuss the needs and outcomes for professionally cleaned carpets, air ducts, tile
  • Foreman during natural disasters and emergencies such as floods, hurricanes, fire restorations to ensure crew were meeting requirements during the cleaning up process.

Lead cook

Arnauds Cajun Seafood
Huntsville
- 01.2019
  • Lead cook developed and produced high quality crawfish and seafood for the restaurant with large crowds
  • Managed staff and coordinated scheduling appointments for events and catering.

Education

Bachelor of Science - Criminal Justice

Sam Houston State University
12.2019

High School Diploma -

Hargrave High School
01.2015

Skills

  • Customer Relations
  • Management collaboration
  • Project Planning
  • Problem-Solving
  • Task Prioritization
  • Disaster Recovery Planning
  • Multitasking
  • Attention to Detail

Zip

77336

Activities

  • Delta Tau Alpha Honor Society, 01/01/17, 2019
  • Phi Gamma Delta Professional Fraternity, 08/01/15, 12/01/19, Event coordinator 2016-2019, Secretary 2017-2018, Tailgate/Construction chair 2015-2019
  • American FFA Degree Recipient, 10/01/17
  • Agriculture Sciences Ambassador, 01/01/18, 12/01/19

References

  • Rebecca A. Price, Criminal Justice Professor SHSU, Stdrap@shsu.edu, 936-662-5968
  • Anneshia Keller, Retired Harris County Sheriffs Office-Police officer, 832-557-5435
  • Karen Newman, Sr.HR Generalist, City Of Houston, Karen.newman2@houstontx.gov, 281-233-1893
  • Van Mcveigh Texas Gulf District Manager, Sunbelt Rentals, van.mcveigh@sunbeltrentals.com, 409-711-9026

Affiliations

  • Delta Tua Alpha Honor Society January 2017-2019
  • Agriculture Sciences Ambassador Sam Houston State University 2018-2019

Accomplishments

  • American FFA degree Recipient 2017

Certification

  • Forklift
  • MEWP operator
  • CPR

Timeline

Equipment Rental Specialist/Dispatcher

Sunbelt Rentals
04.2022 - Current

Project manager and Lead operator of heavy machinery

Hickmans Hill LLC
04.2020 - 01.2022

Co-owner and lead technician

Coops Carpet care & Restoration
06.2011 - 04.2020

Lead cook

Arnauds Cajun Seafood
- 01.2019

Bachelor of Science - Criminal Justice

Sam Houston State University

High School Diploma -

Hargrave High School

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Nicholas Cooper