Nicholas Cox
San Marcos
Summary
Dependable server that is successful at providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
5
5
years of professional experience
Work History
Server Trainer
Kerbey Lane Cafe
02.2023 - 08.2025
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Cultivated warm relationships with regular customers.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Cashier/Food Prep Associate
Rudy's Country Store and BBQ
02.2022 - 06.2022
- Prepared and cooked food items such as sandwiches, meats, and other items to order
- Demonstrated expertise in operating a cash register, processing payments, and providing exceptional customer service
- Was promoted to work the convenience side of the store in under 2 months and entrusted with continuous increase in responsibility each week
Cashier
HEB
04.2020 - 12.2021
- Accurately processed customer transactions with cash, debit, credit, and check payments
- Greeted customers with a friendly attitude and assisted them with their purchase decisions
- Handled customer complaints and resolved conflicts in a professional manner
Education
Bachelor of Fine Arts - Film Production
Texas State University
San Marcos, Texas05-2027
Skills
- Fast Learning
- New employee mentoring
- Food safety oversight
- Wine service
- Quick Thinker
- People Oriented
- Work well with others
- TABC certified
- Food Handler licensed
Websites
Timeline
Server Trainer
Kerbey Lane Cafe
02.2023 - 08.2025
Cashier/Food Prep Associate
Rudy's Country Store and BBQ
02.2022 - 06.2022
Cashier
HEB
04.2020 - 12.2021
Bachelor of Fine Arts - Film Production
Texas State University
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